Regional Banker/Teller: Drive Customer Loyalty & Growth

PNC; Troy (OH); On-site; USD 34,000 - 56,000; Full time

Job summary

PNC is hiring a Regional Banker/Teller based in Troy, OH, at the Troy Branch. The role focuses on delivering personalized financial guidance, driving loyalty, and expanding the bank's share of wallet through proactive sales and excellent service.

In-office position with collaboration across ecosystem partners, strong adherence to policies, and risk awareness. This role emphasizes using PNC products and technology to best serve customers.

Qualifications

• Roles at this level typically do not require a university / college degree, high school diploma or GED, but do require related experience or product knowledge to accomplish primary duties.
• Typically requires 1+ years of related experience.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience may be considered.

Responsibilities

• Manages the customer experience by identifying opportunities to improve a customer's financial wellbeing and create loyalty while increasing share of wallet.
• Drives proactive sales conversations through internal and outbound interactions with a defined sales process.
• Creates customer loyalty and grows customer share of wallet through a differentiated customer experience.
• Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.
• Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is hiring a Regional Banker/Teller based in Troy, OH, at the Troy Branch. The role focuses on delivering personalized financial guidance, driving loyalty, and expanding the bank's share of wallet through proactive sales and excellent service.

In-office position with collaboration across ecosystem partners, strong adherence to policies, and risk awareness. This role emphasizes using PNC products and technology to best serve customers.