Regional AV Workforce & Events Coordinator

Encore; Tempe (AZ); On-site; USD 26,000 - 34,000; Full time

Job summary

Encore in Tempe seeks a Workforce Coordination specialist to align regional labor across onsite hotel venues and offsite events. You will forecast labor needs, coordinate staffing, and work with venues and brokers to optimize scheduling and cost efficiency.

Responsibilities include collaborating with locations to maximize service levels, training, tracking savings, and reporting on labor trends. The role requires 1–2 years in labor management, strong communication, and analytical skills, with

Qualifications

• 1-2 years of labor management experience
• Strong written and oral communication skills
• Strong analytical skills required, including Excel

Responsibilities

• Works with both offsite and hotel locations to coordinate upcoming workforce needs.
• Proactively engage locations on large labor requests to increase customer service and lower potential labor costs.
• Assess labor requirements and make recommendations that would reduce the labor broker usage by matching appropriate skills sets with the requirements.
• Work with large properties that have significant labor needs to obtain upcoming event schedules, review labor requirements, and source labor from external regions or brokers as needed.
• Works closely with individual team members to better understand their labor needs and provide support to help them take advantage of regional labor resources.
• Aim to improve the satisfaction and support for regional locations and exceed expectations wherever possible.
• Implement and maintain professional development guidelines outlined by our corporate teams and ensure service standards are always upheld.
• Participate in regular reviews of our labor brokers to ensure that these guidelines are implemented and maintained.
• Maintain high communication standards, both verbally and in writing, to set, follow through, and meet and exceed expectations.
• Participate in labor calls and meetings between both offsite and hotel locations to gather needs and allocate regional labor resources.
• Work with your direct supervisor to assess training needs within the region and contribute to any scheduled trainings through scheduling support, logistics, material prep, and training.
• Provide regular feedback to your direct supervisor on areas of opportunity related to labor, trends, and progress throughout the year.
• Assist with assembling detailed reports and contribute to an overall evaluation of the regional labor needs.
• Track and report out on any achieved savings and the status of current projects.

Skills

Labor management experience

Written communication

Analytical skills

Tools

Excel

Job description

Encore in Tempe seeks a Workforce Coordination specialist to align regional labor across onsite hotel venues and offsite events. You will forecast labor needs, coordinate staffing, and work with venues and brokers to optimize scheduling and cost efficiency.

Responsibilities include collaborating with locations to maximize service levels, training, tracking savings, and reporting on labor trends. The role requires 1–2 years in labor management, strong communication, and analytical skills, with