Event Staffing Lead & Operations Manager

PRO EM Party and Event Rentals; Phoenix (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

PRO EM Party and Event Rentals in Phoenix, AZ is seeking an Event Staffing Manager to lead the Associate Support team and coordinate with outside labor agencies. You will oversee the NewDay database, manage contracts, schedules, and check-in staffing for large events.

You will collaborate with the Director of Event Resources, ensure accurate payroll reconciliation, and maintain timely communication with staff, clients, and agencies while handling multiple events in a fast-paced environment.

Qualifications

• Must be organized, detail oriented, and possess excellent interpersonal skills.
• Proficient in Microsoft Office programs.
• Ability to work independently and in a team environment.
• Ability to manage multiple assignments with a positive attitude and attention to detail.
• Experience in busy, high-pressure events and strong written/oral communication.

Responsibilities

• Recruit, train, and manage Associate Support team.
• Own and manage NewDay Database.
• Reconcile contracts to ensure NewDay reflects current contracts in POR.
• Serve as primary contact for groups and coordinate labor requests.
• Create POs reflecting labor requests and reconcile hours worked.
• Collect invoices and update purchase orders.
• Create and maintain group data in NewDay and manage group badges.
• Review schedules to meet staffing levels and reconcile post-event payroll.
• Track sign-in sheets and enter payroll discrepancies.
• Monitor timesheet edits and ensure timely corrections.
• Oversee communication plan in NewDay and support large events with check-in teams.
• Provide staffing support for other events and train teams as needed.

Skills

Organizational skills

Strong communication

MS Office

Independent worker

Team leadership

Conflict resolution

Problem solving

Attention to detail

Multitasking

Weekend availability

Tools

NewDay Database

Job description

PRO EM Party and Event Rentals in Phoenix, AZ is seeking an Event Staffing Manager to lead the Associate Support team and coordinate with outside labor agencies. You will oversee the NewDay database, manage contracts, schedules, and check-in staffing for large events.

You will collaborate with the Director of Event Resources, ensure accurate payroll reconciliation, and maintain timely communication with staff, clients, and agencies while handling multiple events in a fast-paced environment.