Regional Association Coordinator

Nova Association Management Partners; Portland, Northern (OR, KY); Hybrid; USD 25,000 - 39,000; Part time

Job summary

Nova Association Management Partners is seeking a Regional Association Coordinator to support a portfolio of associations in the Portland area. The role offers options to base out of Bellevue, WA, Portland, OR, or work remotely.

Responsibilities include vendor management, compliance inspections, owner communications on violations, and coordination with Regional Property Managers. A non-exempt hourly position requiring strong organization and teamwork.

Qualifications

• 6-month association management industry experience preferred.
• Demonstrate a commitment to excellent customer service using verbal and written communication skills.
• Effectively deal with all personality types and situations while maintaining a professional and courteous demeanor.
• Familiarity with governing documents, land use issues, plats, maps and conditions.

Responsibilities

• Retain a working knowledge of governing documents.
• Research and comprehend government property law, plats, deeds, maps and other legal documents to conduct compliance site inspections.
• Correspond with owners regarding the violation process and architectural review process.
• Coordinate with Regional Property Managers on issues and contribute to solutions.
• Provide management support and direct support to Regional Association Managers.
• Prepare for meetings and handle miscellaneous administrative tasks.
• Coordinate property-specific vendor access and visits with vendors.
• Record communications with homeowners in management software and manage vendors in the system.

Skills

Customer service

Communication skills

Team player

Governing documents familiarity

Attention to detail

Independence

Organizational skills

Software proficiency

Driver license

Tools

Management software

Job description

All Jobs > Regional Association Coordinator

Nova Association Management Partners is an Association Management Company providing full-service as well as customizable management services for Condominiums, Townhomes, HOA and Community Centers throughout Oregon, Washington, Montana and California.

At Nova, we are committed to helping association boards protect homeowner investments. As leaders and innovators in our industry, we leverage knowledgeable, seasoned professionals and best-in-class technology and support systems to offer boards the operational expertise to steward their communities with confidence.

Our company, formerly known as Pinnacle Association Division, was established in 2006 and now manages more than 18,000 units across the Pacific Northwest. Our executive team has worked together for 10-plus years and our senior association managers have been managing associations with us for over five years.

We use a team approach to serve communities and maximize performance by integrating all areas of property operations with the daily tasks of association management. We align expectations and regularly measure our performance against expectations.

Position: Regional Association Coordinator

Reports to: Regional Vice President

Classification: Non-Exempt Hourly

POSITION SUMMARY:

The Regional Association Coordinator is responsible for management support, vendor management, and other duties as assigned. The RAC would assist a dedicated portfolio directly for specific, high-volume associations.

This position would have the option of being based out of either our Bellevue WA, Portland OR, or Remote office.

SPECIFIC RESPONSIBILITIES:

• Retain a working knowledge of Association's governing documents
• Possess the ability to research and comprehend government property law, to understand plats, deeds, maps and other legal property documents to conduct compliance site inspections
• Correspond with owners regarding the violation process, and architectural review process
• Correspond with Regional Property Managers about varying property specific issues/contribute to solutions
• Management Support
• Direct Support of Regional Association Managers
• Meeting Preparation
• Miscellaneous administrative/research tasks
• Property specific vendor management (i.e., coordinating access for vendors and visits, etc.)
• Record communications with homeowners in management software
• Manage vendors in management software and work with third party risk analysis service

Requirements

PROFICIENCIES:

• 6-month association management industry experience preferred
• Demonstrate a commitment to excellent customer service using verbal and written communication skills
• Effectively deal with all personality types and situations while maintaining a professional and courteous demeanor
• Familiarity with referencing governing documents, land use issues, plat maps and conditions, etc.
• Ability to understand basic home maintenance issues
• Ability to work independently as well as in a team environment
• Interest in contributing and collaborating with a team
• Ability to organize and prioritize tasks
• Ability to work proficiently with accuracy
• Ability to perform all office functions and operate all software supporting Nova operations
• Must have current drivers license and reliable vehicle