Regional Assistant General Operations Manager

Williams-Sonoma, Inc.; Florida; On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player in home furnishings is seeking a Regional Assistant General Operations Manager to oversee multiple operations in a dynamic supply chain environment. This role involves managing P&L, driving performance metrics, and fostering a culture of continuous improvement. The ideal candidate will have a strong management background, excellent interpersonal skills, and the ability to thrive in a fast-paced setting. If you're looking for a position that offers significant growth opportunities and the chance to make a real impact, this is the perfect opportunity for you.

Benefits

Generous product discount

401(k) plan

Paid vacations

Health benefits

Dental and vision insurance

Employee Assistance Programs

Time Off to Volunteer

Matching Gifts Community Service Program

Qualifications

• 5+ years of management experience in home delivery or distribution.
• Strong ability to handle changing priorities and think strategically.

Responsibilities

• Manage multiple operations and drive home delivery KPIs.
• Motivate teams and manage P&L, staffing, and supply orders.

Skills

Management Experience

Interpersonal Skills

Strategic Thinking

Customer Focus

Problem Solving

Education

Bachelor’s Degree in Business

Master’s Degree in Business or related field

Tools

WMS Systems

Six Sigma

Job description

About Williams-Sonoma DC
Since it was founded in 1956, Williams - Sonoma has grown from Chuck Williams’ single store in Sonoma, CA into one of the largest retailers in the country, with some best known and most beloved brands in home furnishings, including Williams – Sonoma, Pottery Barn and West Elm.
Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources, or home delivery – and are looking for a job with a strong opportunity for gaining new skills and for advancement – our Supply Chain Organization could be just the place for you.

Regional Assistant General Operations Manager position is in Dania Beach, FL.

You'll be excited about this opportunity because you will....

1. Manage multiple operations at once
2. Build relationships at multiple levels to work cross organizationally toward solutions and excellent leadership and consensus building skills
3. Drive home delivery KPI’s and partner with 3PL management to ensure WSI’s standards are being met
4. Own all facets of P&L management, staffing & supply orders
5. Track and maintain daily KPI reporting to ensure the site is within compliance
6. Address and resolve customer escalation issues in a timely manner
7. Drive continuous improvement in productivity, cost control, service, inventory accuracy, housekeeping, and safety
8. Achieve efficiency and production objectives consistent with quality requirements
9. Motivate a team to work together in the most efficient manner
10. Manage projects under aggressive time and dollar constraints
11. Operate in a manner that ensures peak productivity and corporate profitability
12. Manage and develop systems, processes, and procedures to maintain inventory accuracy
13. Proficient in WMS systems and how they relate to inventory control and accuracy
14. Work with outside support functions on coaching, recruiting, safety and service to enhance facility’s performance. Support People First initiatives to provide a positive work environment for associates
15. Support network wide initiatives of continuous improvements and showroom quality deliveries

Check out some of the required qualifications we are looking for in amazing candidates….

1. Bachelor’s degree in Business, Logistics, Engineering, or related field
2. At least 5 years of management experience with a progressive track record of increasing responsibility in white glove home delivery or furniture/ final mile distribution experience
3. Willingness to travel up to 60% (based on business needs)
4. Excellent interpersonal skills: ability to form relationships and work successfully with associates, managers, and cross functional teams across the organization
5. Willingness to take calculated risks
6. Ability to handle changing priorities and use good judgement in stressful situations
7. Demonstrate ability to think both strategically and tactically
8. Strong customer focus, ownership, urgency, and drive
9. Self-motivated individual who can set and meet simultaneous short-and-long term goals

We prefer some of these qualities as well….

1. Master’s Degree in Business, Operations, Logistics, Supply Chain, Industrial Engineering, or related field
2. Bilingual in Spanish
3. Solid understanding of Safety and OSHA standards
4. Exceptional organizational and time management skills to successfully respond to urgent situations.
5. Six Sigma/lean experience preferably in a distribution/warehouse environment

Review these physical requirements, as they play a major part in this role….

1. Ability to walk, stand, and sit for long periods of time
2. Must be able to lift up to 65 pounds
3. Willingness to travel up to 60%

Our company benefits are second to none in the industry….

1. Generous discount on all Williams-Sonoma, Inc. brand products
2. 401(k) plan and other investment opportunities
3. Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations)
4. Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance
5. For more information on our benefits offerings, please visit MyWSIBenefits.com
6. To learn more about our Supply Chain culture and regional associate events, please visit: https://shorturl.at/R3OAX (Login credentials may be required)

EOE

At this time, we are not accepting referrals from third party recruiting agencies for this position.

This position is not eligible for visa sponsorship.