Regional Admin & Service Coordination Lead

Kanawha Scales & Systems, LLC.; Memphis (TN); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Medical insurance through Highmark

FSA & HSA healthcare options

Dental and Vision insurance

Short-Term & Long-Term Disability

Life and AD&D insurance

401(k) with 4% company match

PTO 80 hours

PPE provided

Job summary

Kanawha Scales & Systems, LLC is seeking a Regional Administrative Coordinator to support our regional operations. This role combines service coordination, invoicing, accounts payable, office administration, and regional support across multiple locations.

The successful candidate will serve as a key resource for branch and service teams, provide coverage during staffing gaps, and travel approximately 20% within the region to assist with busy periods and new projects.

Qualifications

• High School Diploma or equivalent.
• Experience in administrative, office coordination, service coordination, accounting, dispatch, or operations support.
• Experience with invoicing and/or accounts payable is required.

Responsibilities

• Provide administrative and operational support across assigned KSS locations and regional operations.
• Serve as a regional resource for Service Coordinators and branch administrative teams.
• Provide service coordination coverage during staffing gaps, employee absences, or periods of increased workload.
• Field incoming service-related phone calls and assist with scheduling technicians and service activities.
• Coordinate service work, preventative maintenance contracts, and call-out schedules as needed.
• Provide customers with friendly, professional, and responsive support.
• Ensure accurate job ticket, pricing, customer, and service information for timely invoicing.
• Prepare, process, and maintain accurate customer invoices.
• Assist with accounts payable functions, including processing, coding, matching, and maintaining vendor invoices and records.
• Assist with accounts receivable and other accounting-related administrative functions as needed.
• Assist with purchase orders, expense reports, and other administrative processes.
• Order parts and supplies and assist with shipping and receiving activities.
• Maintain accurate branch and regional records, documentation, and files.
• Maintain and update ISO documentation, vehicle maintenance records, training records, and other operational documentation.
• Communicate with branch leadership, Service Managers, technicians, customers, vendors, and corporate departments.
• Provide administrative support to branch locations throughout the assigned region.
• Assist with special projects and other administrative or operational duties as assigned.
• Travel to KSS locations within the assigned region as needed, generally 20% or less

Skills

Service coordination

Invoicing

Accounts payable

Office administration

Regional support

Tools

ERP software

CRM software

Accounting systems

Service management systems

Job description

Kanawha Scales & Systems, LLC is seeking a Regional Administrative Coordinator to support our regional operations. This role combines service coordination, invoicing, accounts payable, office administration, and regional support across multiple locations.

The successful candidate will serve as a key resource for branch and service teams, provide coverage during staffing gaps, and travel approximately 20% within the region to assist with busy periods and new projects.