Regional Accounts Representative

Callaway Golf; Carlsbad (CA); On-site; USD 34,000 - 55,000; Full time

Job summary

Callaway Golf Company is seeking a Regional Account Representative to manage and grow relationships with strategic retail partners. You will coordinate sales strategies, analyze customer operations, and collaborate with Sales, Marketing, and Brand teams to deliver results.

In this role, frequent travel is required and you will drive inventory planning, merchandising, and promotions to improve performance and turns across accounts. A customer-focused mindset is essential.

Qualifications

• 3–5 years of sales experience, preferably with multi-door accounts.
• Expertise with Callaway IT / Order Management / productivity platforms.
• Bachelor’s degree preferred.

Responsibilities

• Manage and grow the business with Callaway Golf’s strategic retail partners.
• Establish mutually beneficial inventory levels and merchandising plans across product categories.
• Place customer orders, communicate product availability, and follow up on issues daily.

Skills

Relationship building

Retail sales ops

Selling skills

Education

Bachelor’s degree preferred

Tools

IT / Order Management / productivity software

Job description

ABOUT THE BRAND:

Callaway Golf Company is a premium golf equipment, gear and apparel company with a portfolio of global brands, including Callaway Golf, Odyssey, TravisMathew, and OGIO. Through an unwavering commitment to innovation and premium craftsmanship, Callaway designs, manufactures, and sells high-performance golf clubs, golf balls, apparel, bags, and other accessories—setting the standard for performance in the game of golf.

ABOUT THE BRAND:

Callaway Golf Company is a premium golf equipment, gear and apparel company with a portfolio of global brands, including Callaway Golf, Odyssey, TravisMathew, and OGIO. Through an unwavering commitment to innovation and premium craftsmanship, Callaway designs, manufactures, and sells high-performance golf clubs, golf balls, apparel, bags, and other accessories—setting the standard for performance in the game of golf.

Our Mission: To create demonstrably superior and pleasingly different products powered by innovative technology and premium craftsmanship enabling golfers of all abilities to play their best and find more joy in the game.

Our company is a blend of experience and diverse backgrounds, and together we look to leave the past behind while moving the game forward. For more information, please visit https://www.callawaygolf.com

Job Overview

The responsibility of a Regional Account Representative is to manage and grow the business with Callaway Golf’s Strategic Retail partners. The Regional Account Representative (RAR) will be the point of contact for all Customer planning, marketing, and business issues for assigned accounts. Requires a complete understanding of each Customer’s operations, infrastructure, and marketing, merchandising, and growth strategies. Has strong working relationships with all levels of Customer’s staff and uses information provided by Sales analysis teams to proactively develop selling/service strategies for each account. Will collaborate with various members of the Sales team to obtain constant feedback regarding the state of customer’s retail operation, support levels of Customer at Corporate and Retail levels, inventory levels/sell through and competition and will disseminate accordingly throughout our organization. Identify opportunities to improve operational efficiency/cost saving initiatives with customers by focusing on ordering frequency/lead time calculations, shipping/delivery schedules, opportunity purchases, and bulk shipping vs. replenishment order designation and plan promotions/programs with customers to drive business and increase inventory turns. Works closely with support staff in the Sales, Marketing and Brand Management teams to provide solution-based services to grow and develop our business with our top customers.

Roles And Responsibilities

• Work with Customer and OSRs to establish mutually beneficial inventory levels, replenishment plans, positioning, and merchandising plans across all product categories.
• Responsible for the sale and promotion of Callaway Golf Company products to assigned accounts within a given territory/region.
• Maintain call average minimum of 150 outgoing sales calls per week with a minimum of 25 hours talk time.
• Prepare sales plans, call rotations, and business plans for assigned territories annually.
• Reinforce the benefits of merchandising all Callaway Golf products within retail locations consistent with sales programs requirements and premium brand image.
• Properly utilize and manage all available sales tools (product samples, fitting systems, POP, POS materials, demos, etc.)
• Maintain phone call and account rotation plan to contact all customers on regular basis to provide highest service levels as well as develop strong business partnership with key accounts.
• Utilize contact management tools to document sales calls on a daily basis and utilize information to help sell Callaway Golf Company products to customers.
• Visits customers in various markets to better understand market landscape and reinforce relationships to further strengthen and promote the Callaway brand.
• Place customer orders, communicate product availability, follow up and provide solutions to customer issues on a daily basis.
• Communicate with department leadership to develop business strategies and to identify areas of opportunity internally and with customers.
• Analyze internal reports and information from customer to monitor business and identify opportunities.
• Participate in meetings at Callaway Golf headquarters to contribute to and understand our initiatives and strategies.
• Manage budgets to ensure program success and proper execution of Callaway Golf supported initiatives.
• Organize, plan and coordinate customer meetings.
• Other duties as assigned.

Technical Competencies (Knowledge, Skills & Abilities)

• High-energy individual with strong multi-tasking and relationship building skills.
• Strong knowledge of Retail Sales Operations and Retail performance metrics.
• Highly assessed selling and marketing skills.

Education And Experience

• 3-5 years of Sales Experience (preferably with multi-door Accounts).
• Expertise with all Callaway Golf IT/Order Management/Software productivity platforms.
• Callaway Golf product expertise.
• Bachelor’s degree preferred.

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if Applicable)

• Work is performed in a designated professional office workstation and environment.
• Extensive use of office equipment to include computer, calculator, copier, fax, and other business-related machines and software.
• Frequently required to talk on the phone.
• Occasionally required to lift and/or carry up to twenty-five pounds.
• Works in a typical office environment with heavy phone volume.
• Frequent travel required.

DISCLAIMER

This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply. Nothing in this position description changes the at-will employment relationship existing between the Company and its employees. Distribution of this item outside of the Company without an authorized release is a violation of Company policy.

DE&I and EEOC

Inclusion & Diversity: As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, supporting them to bring their authentic selves to work every day.

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