Regional Accounts Representative

Callaway Golf Sales Company; Carlsbad (CA); On-site; USD 65,000 - 95,000; Full time

Job summary

Callaway Golf Sales Company in Carlsbad, CA is seeking a Regional Account Representative to manage and grow strategic retail partners. You will serve as the primary contact for planning, marketing, and business issues for assigned accounts and develop selling strategies based on customer operations and market insights.

The role requires strong relationship building, a high-energy approach, and a proven sales track record.

Qualifications

• 3-5 years of sales experience, preferably with multi-door accounts.
• Expertise with Callaway IT/order management software productivity platforms.
• Bachelor’s degree preferred.

Responsibilities

• Work with Customer and OSRs to establish mutually beneficial inventory levels, replenishment plans, positioning, and merchandising plans across all product categories.
• Responsible for the sale and promotion of Callaway Golf Company products to assigned accounts within a given territory/region.
• Maintain call average minimum of 150 outgoing sales calls per week with a minimum of 25 hours talk time.
• Prepare sales plans, call rotations, and business plans for assigned territories annually.
• Reinforce the benefits of merchandising all Callaway Golf products within retail locations consistent with sales programs requirements and premium brand image.
• Properly utilize and manage all available sales tools (product samples, fitting systems, POP, POS materials, demos, etc.)
• Maintain phone call and account rotation plan to contact all customers on regular basis to provide highest service levels as well as develop strong business partnership with key accounts.

Skills

Sales experience

Account management

Relationship building

Communication skills

Education

Bachelor’s degree preferred

Job description

ABOUT THE BRAND: Callaway Golf Company is a premium golf equipment, gear and apparel company with a portfolio of global brands, including Callaway Golf, Odyssey, TravisMathew, and OGIO. Through an unwavering commitment to innovation and premium craftsmanship, Callaway designs, manufactures, and sells high-performance golf clubs, golf balls, apparel, bags, and other accessories- setting the standard for performance in the game of golf. Our Mission: To create demonstrably superior and pleasingly different products powered by innovative technology and premium craftsmanship enabling golfers of all abilities to play their best and find more joy in the game. Our company is a blend of experience and diverse backgrounds, and together we look to leave the past behind while moving the game forward.

JOB OVERVIEW

The responsibility of a Regional Account Representative is to manage and grow the business with Callaway Golf’s Strategic Retail partners. The Regional Account Representative (RAR) will be the point of contact for all Customer planning, marketing, and business issues for assigned accounts. Requires a complete understanding of each Customer’s operations, infrastructure, and marketing, merchandising, and growth strategies. Has strong working relationships with all levels of Customer’s staff and uses information provided by Sales analysis teams to proactively develop selling/service strategies for each account. Will collaborate with various members of the Sales team to obtain constant feedback regarding the state of customer’s retail operation, support levels of Customer at Corporate and Retail levels, inventory levels/sell through and competition and will disseminate accordingly throughout our organization. Identify opportunities to improve operational efficiency/cost saving initiatives with customers by focusing on ordering frequency/lead time calculations, shipping/delivery schedules, opportunity purchases, and bulk shipping vs. replenishment order designation and plan promotions/programs with customers to drive business and increase inventory turns. Works closely with support staff in the Sales, Marketing and Brand Management teams to provide solution-based services to grow and develop our business with our top customers.

ROLES AND RESPONSIBILITIES

• Work with Customer and OSRs to establish mutually beneficial inventory levels, replenishment plans, positioning, and merchandising plans across all product categories.
• Responsible for the sale and promotion of Callaway Golf Company products to assigned accounts within a given territory/region.
• Maintain call average minimum of 150 outgoing sales calls per week with a minimum of 25 hours talk time.
• Prepare sales plans, call rotations, and business plans for assigned territories annually.
• Reinforce the benefits of merchandising all Callaway Golf products within retail locations consistent with sales programs requirements and premium brand image.
• Properly utilize and manage all available sales tools (product samples, fitting systems, POP, POS materials, demos, etc.)
• Maintain phone call and account rotation plan to contact all customers on regular basis to provide highest service levels as well as develop strong business partnership with key accounts.
• Utilize contact management tools to document sales calls on a daily basis and utilize information to help sell Callaway Golf Company products to customers.
• Visits customers in various markets to better understand market landscape and reinforce relationships to further strengthen and promote the Callaway brand.
• Place customer orders, communicate product availability, follow up and provide solutions to customer issues on a daily basis.
• Communicate with department leadership to develop business strategies and to identify areas of opportunity internally and with customers.
• Analyze internal reports and information from customer to monitor business and identify opportunities.
• Participate in meetings at Callaway Golf headquarters to contribute to and understand our initiatives and strategies.
• Manage budgets to ensure program success and proper execution of Callaway Golf supported initiatives.
• Organize, plan and coordinate customer meetings.
• Other duties as assigned.

TECHNICAL COMPETENCIES (Knowledge, Skills & Ability)

High-energy individual with strong multi-tasking and relationship building skills.

Strong knowledge of Retail Sales Operations and Retail performance metrics.

Highly assessed selling and marketing skills.

EDUCATION AND EXPERIENCE

3-5 years of Sales Experience (preferably with multi-door Accounts). Expertise with all Callaway Golf IT/Order Management/Software productivity platforms. Callaway Golf product expertise. Bachelor’s degree preferred.

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)

Work is performed in a designated professional office workstation and environment. Extensive use of office equipment to include computer, calculator, copier, fax, and other business-related machines and software. Frequently required to talk on the phone. Occasionally required to lift and/or carry up to twenty-five pounds. Works in a typical office environment with heavy phone volume. Frequent travel required.

DISCLAIMER

This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply. Nothing in this position description changes the at-will employment relationship existing between the Company and its employees. Distribution of this item outside of the Company without an authorized release is a violation of Company policy.

DE&I and EEOC: Inclusion & Diversity

As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, supporting them to bring their authentic selves to work every day. If your experience is close to what we're looking for, please consider applying. Experience comes in many forms, skills are transferable, and passion goes a long way. We know that diverse backgrounds and experiences make for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply. We look forward to learning more about you.

Callaway Golf is the leading manufacturer of premium golf clubs, balls, performance gear and accessories worldwide. Through an unwavering commitment to innovation, we push the limits of performance and create demonstrably superior products designed to make every golfer a better golfer. Our company is a blend of experience and diverse backgrounds, and together we look to move the game forward, and we want top-notch people to join us in that mission! By joining Callaway Golf, you also join part of the portfolio of brands within Topgolf Callaway Brands, an unrivaled tech-enabled Modern Golf and active lifestyle company delivering leading golf equipment, apparel, and entertainment, with a portfolio of global brands including Topgolf, Callaway Golf, TravisMathew, Toptracer, Odyssey, OGIO, Jack Wolfskin, and World Golf Tour ("WGT"). "Modern Golf" is the dynamic and inclusive ecosystem that includes both on-course and off-course golf. For more information, please visit https://www.topgolfcallawaybrands.com. At Callaway we don't settle or rest on our laurels and we never, ever leave well enough alone. We tinker, tweak and test while making constant strides to break through. Everything we do is about making the turn and improving the game.