Regional Account Manager (Boston, MA)

Transnetyx; Salem (NH); Remote; USD 75,000 - 80,000; Full time

Job summary

Transnetyx, Inc. is hiring a Regional Account Manager for the Greater Boston area.

This fully remote role manages inbound leads and outbound outreach, onboarding customers from registration through seven paid orders, and uncovering decision makers and pain points in the life sciences landscape. You will collaborate with Regional Sales Management, Customer Success, and Support teams to ensure timely, knowledgeable service while maintaining Salesforce activity.

Qualifications

• Bachelor's degree in Business, Marketing, or a related field preferred.
• Minimum of 5 years of sales experience; candidates with fewer years considered if life-science experience.
• Experience in life sciences, research services, or laboratory sales strongly preferred.
• Proficiency with Salesforce and the Microsoft Office Suite.

Responsibilities

• Manage inbound genotyping leads and engage new prospects through outbound calls and email outreach.
• Onboard and support new genotyping customers from registration through their seventh paid order.
• Conduct discovery conversations to identify decision makers, colony size, current genotyping approach and costs, and customer pain points.
• Follow up on leads from trade shows, customer meetings and marketing campaigns to drive adoption.
• Maintain detailed account activity in Salesforce, targeting 5–7 calls per day.
• Advance qualified opportunities in collaboration with Regional Sales Management.
• Triage customer inquiries and coordinate with Customer Success, Genetic Resolutions, and Software Support.
• Participate in weekly team meetings, company calls, and annual Sales Meeting.

Skills

Consultative selling

Call planning

Strong communication

Multi-priority management

Remote work mindset

Education

Bachelor’s degree in Business/Marketing or related field

Tools

Salesforce

Microsoft Office

Job description

Regional Account Manager - Boston, MA

Territory: Fully remote, home-based in Boston, Massachusetts (U.Sales – Life Sciences)

Travel: Up to 10% (Annual Sales Meeting required)

At Transnetyx, we’re passionate about supporting scientific discovery through automation, accuracy, and innovation. As the global leader in automated genotyping, we help researchers accelerate breakthroughs that change lives.

We believe in doing meaningful work that advances science—and we do it together.

If you thrive in a purpose-driven, people-focused environment where your efforts directly support life-changing research, we’d love to meet you.

The Regional Account Manager plays a key role in driving adoption and growth across the Greater Boston area, home to one of the densest concentrations of academic research institutions and laboratories in the world. This fully remote, non-travel role is responsible for managing inbound leads, developing customer relationships, qualifying opportunities, and supporting researchers from their first interaction through continued use of our genotyping services.

You’ll partner closely with Regional Sales Management, Customer Success, and Support teams to ensure every customer receives timely, knowledgeable, and exceptional service.

• Manage inbound genotyping leads and engage new prospects through outbound sales calls and email outreach.
• Onboard and support new genotyping customers from registration through their seventh paid order.
• Conduct discovery conversations to identify decision makers, colony size, current genotyping approach and costs, and customer pain points.
• Follow up on leads from trade shows, customer meetings and presentations, and marketing campaigns, moving them from interest to adoption.
• Maintain detailed account activity and customer insights in Salesforce, with a target of 5–7 calls per day.
• Advance qualified opportunities in collaboration with the Regional Sales Management team.
• Triage customer inquiries and ensure smooth coordination with internal teams (Customer Success, Genetic Resolutions, and Software Support).
• Participate in weekly team meetings, company calls, sales training, and the annual Sales Meeting.

Bachelor’s degree in Business, Marketing, or a related field preferred.

Minimum of 5 years of sales experience. Candidates with fewer years in sales will be considered if they bring notable laboratory or life-science experience.

Experience in life sciences, research services, or laboratory sales strongly preferred.

Proficiency with Salesforce and the Microsoft Office Suite.

Based in the Greater Boston. There will be consideration for aligned candidates who live in Rhode Island, Connecticut, New Hampshire, or New York if they are nearby key customers.

• Skilled in consultative selling and call planning.
• Ability to uncover customer needs and present clear, compelling value propositions.
• Strong communication skills—verbal, written, and interpersonal—with an approachable, service-oriented mindset.
• Motivated self-starter with the ability to manage multiple priorities in a fully remote environment.
• Flexible, proactive, and collaborative in partnering across teams.

Contribute to meaningful work that supports global scientific research.

Join a mission-driven, remote-friendly company that values teamwork, growth, and innovation.

Competitive pay structure with a base salary of $75,000–$80,000 plus quarterly commissions for Automated Genotyping ($32K at plan) with additional kickers.

If you’re ready to apply your sales expertise in a role that helps scientists make discoveries faster, join Transnetyx and be part of a company that makes a difference every day.