Regional Account Manager (Boston, MA)

Transnetyx, Inc.; Boston (MA); Remote; USD 75,000 - 80,000; Full time

Job summary

Transnetyx, Inc. seeks a Regional Account Manager to drive adoption across the Greater Boston area.

This fully remote role manages inbound leads, engages prospects, and nurtures relationships from first contact through multiple orders, with collaboration across Sales, Customer Success, and Support. You’ll leverage consultative selling and strong communication to identify customer needs, coordinate with internal teams, and expand life-sciences client partnerships in a fast-paced, remote-friendly

Qualifications

• Bachelor's degree in Business, Marketing or related field preferred.
• Minimum 5 years of sales experience; life sciences or lab sales is a plus.
• Experience with Salesforce and Microsoft Office applications.

Responsibilities

• Manage inbound genotyping leads and outreach to new prospects.
• Onboard customers from registration through their seventh paid order.
• Identify decision makers, discuss colony size, genotyping costs, and pain points.
• Follow up on leads from events and campaigns to drive adoption.
• Maintain detailed account activity in Salesforce, with daily call targets.
• Collaborate with Regional Sales Management to advance opportunities.
• Coordinate with Customer Success and support teams to ensure satisfaction.

Skills

Consultative selling

Account management

Lead generation

Education

Bachelor's degree in Business/Marketing or related field

Tools

Salesforce

Microsoft Office

Job description

Fully remote, home-based in Boston, Massachusetts (U.S. – Eastern Time Zone)

Travel:Up to 10% (Annual Sales Meeting required)

Compensation: Base salary $75,000–$80,000, plus quarterly commissions ($32K at plan for Automated Genotyping only, additional kickers)

About Transnetyx

At Transnetyx, we’re passionate about supporting scientific discovery through automation, accuracy, and innovation. As the global leader in automated genotyping, we help researchers accelerate breakthroughs that change lives.

Our team is guided by our Core Values, grounded in integrity, collaboration, and excellence. We believe in doing meaningful work that advances science—and we do it together.

If you thrive in a purpose-driven, people-focused environment where your efforts directly support life-changing research, we’d love to meet you.

Position Summary

The Regional Account Manager plays a key role in driving adoption and growth across the Greater Boston area, home to one of the densest concentrations of academic research institutions and laboratories in the world. This fully remote, non-travel role is responsible for managing inbound leads, developing customer relationships, qualifying opportunities, and supporting researchers from their first interaction through continued use of our genotyping services.

You’ll partner closely with Regional Sales Management, Customer Success, and Support teams to ensure every customer receives timely, knowledgeable, and exceptional service.

What You’ll Do

• Manage inbound genotyping leads and engage new prospects through outbound sales calls and email outreach.
• Onboard and support new genotyping customers from registration through their seventh paid order.
• Conduct discovery conversations to identify decision makers, colony size, current genotyping approach and costs, and customer pain points.
• Follow up on leads from trade shows, customer meetings and presentations, and marketing campaigns, moving them from interest to adoption.
• Maintain detailed account activity and customer insights in Salesforce, with a target of 5–7 calls per day.
• Advance qualified opportunities in collaboration with the Regional Sales Management team.
• Triage customer inquiries and ensure smooth coordination with internal teams (Customer Success, Genetic Resolutions, and Software Support).
• Participate in weekly team meetings, company calls, sales training, and the annual Sales Meeting.

Education

• Bachelor’s degree in Business, Marketing, or a related field preferred.

Experience

• Minimum of 5 years of sales experience Candidates with fewer years in sales will be considered if they bring notable laboratory or life-science experience.
• Experience in life sciences, research services, or laboratory sales strongly preferred.
• Proficiency with Salesforce and the Microsoft Office Suite.

Location

• Based in Greater Boston. Consideration for strongly aligned candidates living in Rhode Island, Connecticut, New Hampshire, or New York if they are near key customers.
• Skilled in consultative selling and call planning.
• Ability to uncover customer needs and present clear, compelling value propositions.
• Strong communication skills—verbal, written, and interpersonal—with an approachable, service-oriented mindset.
• Highly organized, analytical, and detail-oriented.
• Motivated self-starter with the ability to manage multiple priorities in a fully remote environment.
• Flexible, proactive, and collaborative in partnering across teams.

Why Join Transnetyx

• Contribute to meaningful work that supports global scientific research.
• Join a mission-driven, remote-friendly company that values teamwork, growth, and innovation.
• Competitive pay structure with a base salary of $75,000–$80,000 plus quarterly commissions for Automated Genotyping ($32K at plan) with additional kickers.
• Comprehensive benefits package and professional development opportunities.
• Collaborative culture built on respect, trust, and shared success.