Regional Account Manager

Ethos Risk Services; Boston (MA); Remote; USD 90,000 - 150,000; Full time

Job summary

Ethos Risk Services is seeking a full-time Regional Account Manager to support and expand client partnerships across the New England territory. The role is remote with occasional travel and is ideal for candidates based in the Massachusetts area.

You will drive growth in the medical management sector by acquiring new clients, expanding relationships, and guiding clients through the sales process while ensuring seamless service delivery.

Qualifications

• 3+ years in claims industry or related B2B sales.
• B2B sales experience in medical management a plus.
• Strong proposal and contract negotiation capabilities.

Responsibilities

• Conduct 2-3 client meetings weekly, mix of virtual and in-person; travel as needed.
• Grow and manage a regional book of business in New England.
• Drive outreach via phone, email, and other channels.
• Lead full sales cycle from lead to close and onboarding.
• Prepare tailored proposals highlighting Ethos' value.
• Maintain Salesforce CRM with activity records.
• Represent Ethos at events and conferences.
• Collaborate across teams to ensure smooth onboarding.

Skills

Excellent communication

Negotiation

Presentation skills

Interpersonal skills

CRM proficiency

Self-motivation

Sales process management

Education

Bachelor's degree

Tools

Salesforce

Microsoft Office Suite

Job description

ABOUT US:

Ethos is a leading insurance claims investigation and medical management company committed to providing better data that translates into better decision-making for our clients. We are at the forefront of innovation in our space, and our success is driven by a dynamic team passionate about delivering exceptional services to our customers.

JOB SUMMARY:

Our dynamic Ethos Medical Management Sales Team is seeking a full-time Regional Account Manager to support and grow our client partnerships across the New England territory. This remote position includes occasional travel and is ideal for candidates based in the Massachusetts area.

This position will play a pivotal role in driving Ethos's growth by acquiring new clients and expanding existing relationships, specifically within the medical management sector (nurse case management, IME, utilization review, and medical bill review). This individual will leverage their consultative sales skills to present Ethos' suite of medical management solutions, guide clients through the sales process, and ensure seamless service delivery.

RESPONSIBILITIES:

• Conduct 2-3 client meetings per week (50% virtual, 50% in-person), including up to 25% local travel and occasional overnight travel (2-3 trips per quarter).
• Maintain and grow an existing book of business in assigned territory.
• Make daily outreach contacts via phone, email, or other communication channels to drive engagement.
• Manage the full sales cycle, from lead qualification to contract negotiation and closure.
• Prepare impactful proposals tailored to medical management clients, highlighting Ethos' value proposition.
• Maintain detailed and up-to-date records of all sales activities in Salesforce CRM.
• Represent Ethos at industry events, conferences, and trade shows.
• Collaborate with internal teams to facilitate client onboarding, ensure seamless handoffs, and drive satisfaction.

QUALIFICATIONS:

Education:

Bachelor's degree in Business, Healthcare, Marketing, or related field (preferred).

Experience:

• Required: 3+ years of experience in the claims industry such as worker's compensation and/or liability.
• Preferred: Experience in B2B sales within nurse case management, IME, utilization review, and medical bill review. Familiarity with investigative services is a plus.

Skills:

• Excellent communication, negotiation, and presentation skills.
• Strong interpersonal skills with the ability to persuade and influence clients.
• Detail-oriented with outstanding problem-solving capabilities.
• Proficiency in Microsoft Office Suite and CRM tools (Salesforce preferred).
• Self-motivated and capable of managing the sales process autonomously.

WHAT WE OFFER:

• Competitive base salary + uncapped commissions & performance-based incentives.
• Comprehensive benefits package, including healthcare and retirement plans.
• Opportunities for professional development and career growth.
• A supportive and innovative work environment.

Ethos Risk Services is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic protected by law.