Regional Account Coordinator

CME Wire and Cable, Inc.; Suwanee (GA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) matching

Paid time off

Life insurance

Job summary

CME Wire & Cable, Inc. is seeking a Regional Account Coordinator in Suwanee, GA to drive the sales process from prospecting to post-order service. You will administer contracts, manage schedules and logistics, and communicate delivery timelines based on production plans.

The role requires strong communication, relationship-building, and CRM proficiency, with the ability to work across departments and manage multiple priorities in a fast-paced environment.

Qualifications

• Bachelor’s degree in business administration or related field.
• Strong communication and relationship-building skills.
• Ability to work cross-functionally with other departments.
• Proficiency with CRM systems preferred.
• Detail-oriented and organized with ability to manage multiple priorities.

Responsibilities

• Manage the sales process from prospecting through inquiry, negotiation, order entry, order management, and post-order service.
• Administer customer contracts and projects: manage contract/project details, status reports, manufacturing schedules, logistics, customer questionnaires, forms, and agreements.
• Communicate order status and expected delivery dates based on current production schedules.
• Build and maintain relationships with key customers & distributors across all functions and levels of the organization.
• Collaborate with departments such as supply chain and logistics to ensure customer satisfaction and smooth processing of orders.
• Address customer concerns promptly, troubleshoot problems, and elevate issues to appropriate teams when necessary.
• Maintain accurate and up-to-date customer information in the CRM system, ensuring all interactions, notes, and follow-up tasks are recorded.

Skills

Communication

Relationship-building

Cross-functional

Detail-oriented

Organized

Education

Bachelor's degree in business

Tools

CRM systems

Job description

Position

Regional Account Coordinator

Location

Suwanee, GA, 30024

Work Location

In person

Job Type

Full-time

Responsibilities

• Manage the sales process from prospecting through inquiry, negotiation, order entry, order management, and post-order service.
• Administer customer contracts and projects: manage contract/project details, status reports, manufacturing schedules, logistics, customer questionnaires, forms, and agreements.
• Communicate order status and expected delivery dates based on current production schedules.
• Build and maintain relationships with key customers & distributors across all functions and levels of the organization.
• Collaborate with departments such as supply chain and logistics to ensure customer satisfaction and smooth processing of orders.
• Address customer concerns promptly, troubleshoot problems, and elevate issues to appropriate teams when necessary.
• Maintain accurate and up-to-date customer information in the CRM system, ensuring all interactions, notes, and follow-up tasks are recorded.

Qualifications

• Bachelor’s degree in business administration, or related field.
• Strong communication and relationship-building skills.
• Ability to work cross-functionally with other departments.
• Proficiency with CRM systems preferred.
• Detail-oriented and organized, with the ability to manage multiple priorities.

What We Offer

• Health, dental, and vision insurance
• 401(k) with company match
• Life insurance
• Paid time off

Equal Opportunity Employer Statement

CME Wire & Cable, Inc. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. CME Wire & Cable, Inc. makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO Policy.