Refugee Services Case Aide — Support Access & Dignity

Catholic Charities of the Archdiocese of Newark; Newark (NJ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation package

Federal student loan forgiveness

Job summary

Catholic Charities of the Archdiocese of Newark is seeking a Case Aide in the Immigrant & Refugee Services Division to provide case management support to Refugee Program clients. The role includes assisting clients with document production, scheduling, interpretation, and access to external programs.

The successful candidate will liaise with internal teams, act as a bridge to external providers, and follow up to track progress, maintaining up-to-date case notes.

Qualifications

• High School diploma or equivalent is required.
• Fluency in Spanish or Haitian Creole is required.
• Associate or bachelor’s degree is preferred.

Responsibilities

• Assist program clients with document production and organization, form completion, scheduling, interpretation and other processes to support access to external programs and resources.
• Liaise with internal program teams to identify client needs for initial assistance.
• Serve as liaison between clients and external providers, where appropriate.
• Follow up with clients to assess progress and record developments.
• Compile and regularly update case notes in client database.
• Perform other related duties as assigned by the Program Manager and Program Director.

Skills

Spanish

Haitian Creole

Education

Associate degree

Bachelor’s degree

Job description

Catholic Charities of the Archdiocese of Newark is seeking a Case Aide in the Immigrant & Refugee Services Division to provide case management support to Refugee Program clients. The role includes assisting clients with document production, scheduling, interpretation, and access to external programs.

The successful candidate will liaise with internal teams, act as a bridge to external providers, and follow up to track progress, maintaining up-to-date case notes.