Refugee Programs M&E Specialist

Credence; Washington (District of Columbia); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental & V


Retirement Plan (401k, IRA)

Life Insurance (Basic, Voluntary & AD&

Paid Time Off (Vacation, Sick & Public

Family Leave (Maternity, Paternity)

Short Term & Long Term Disability

Training & Development

Wellness Resources

Job summary

Credence is seeking a Refugee Programs M&E Specialist to support monitoring, evaluation, compliance, and performance improvement initiatives for federal programs. You will develop indicators, conduct reviews, analyze data, and deliver findings to leadership to drive evidence-based decisions.

The ideal candidate has seven or more years of relevant experience, strong analytical skills, and excellent communication to collaborate with diverse stakeholders across sites.

Qualifications

• Bachelor's degree in public administration, public policy, social work, program evaluation, public health, data analytics, statistics, social sciences, international development, or related field.
• Minimum of seven (7) years of relevant professional experience supporting monitoring, evaluation, compliance, performance management, program analysis, research, or related functions.
• Experience supporting monitoring and evaluation activities for complex programs or initiatives.
• Experience developing and applying performance indicators, monitoring tools, and evaluation methodologies.
• Experience conducting program reviews, assessments, site visits, or monitoring activities.
• Experience collecting, analyzing, and interpreting quantitative and qualitative data to assess program performance and effectiveness.
• Ability to identify trends, risks, findings, and opportunities for process and program improvement.
• Experience preparing reports, evaluations, analyses, and recommendations for leadership and stakeholders.
• Strong analytical, critical-thinking, and problem-solving skills.
• Excellent written, verbal, and interpersonal communication skills.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Ability to collaborate effectively with diverse stakeholders and cross-functional teams.

Responsibilities

• Support monitoring and evaluation activities designed to assess program effectiveness, compliance, and performance outcomes.
• Develop, refine, and maintain performance indicators, monitoring tools, and evaluation methodologies.
• Conduct on-site and remote program reviews to assess performance, effectiveness, and compliance.
• Collect, analyze, and interpret quantitative and qualitative program data.
• Identify trends, risks, gaps, and opportunities for program improvement and operational effectiveness.
• Prepare monitoring reports, evaluation summaries, findings, and recommendations for leadership and stakeholders.
• Support continuous quality improvement initiatives through data analysis and performance monitoring activities.
• Collaborate with program staff and stakeholders to implement corrective actions and improvement plans.
• Assist with the development and maintenance of dashboards, performance metrics, and reporting tools.
• Provide technical assistance and guidance on monitoring, evaluation, and performance measurement practices.
• Ensure documentation and supporting materials are complete, accurate, and maintained in accordance with established requirements.
• Support evidence-based decision-making through research, analysis, and program evaluation activities.

Skills

Monitoring & evaluation

Data analysis

Performance metrics

Stakeholder communication

Analytical thinking

Education

Bachelor's degree in Public Administration or related field

Tools

Power BI

Tableau

Job description

Overview Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With 1,700+ team members, 1,500+ AI/data experts, and 100+ prime contracts, we deliver at scale and with purpose. We've been recognized as a Top Workplace by the Washington Post for six straight years and named to the Inc. 5000 Fastest Growing Private Companies 13 of the past 14 years. Credence is a welcoming home for those looking to grow and contribute to positive change. We encourage all employees to expand beyond their boundaries, dive into important world-changing Federal challenges.

Position Summary

Credence is seeking a Refugee Programs M&E Specialist to support program monitoring, evaluation, compliance, and performance improvement initiatives.

Responsibilities

• Support monitoring and evaluation activities designed to assess program effectiveness, compliance, and performance outcomes.
• Develop, refine, and maintain performance indicators, monitoring tools, and evaluation methodologies.
• Conduct on-site and remote program reviews to assess performance, effectiveness, and compliance.
• Collect, analyze, and interpret quantitative and qualitative program data.
• Identify trends, risks, gaps, and opportunities for program improvement and operational effectiveness.
• Prepare monitoring reports, evaluation summaries, findings, and recommendations for leadership and stakeholders.
• Support continuous quality improvement initiatives through data analysis and performance monitoring activities.
• Collaborate with program staff and stakeholders to implement corrective actions and improvement plans.
• Assist with the development and maintenance of dashboards, performance metrics, and reporting tools.
• Provide technical assistance and guidance on monitoring, evaluation, and performance measurement practices.
• Ensure documentation and supporting materials are complete, accurate, and maintained in accordance with established requirements.
• Support evidence-based decision-making through research, analysis, and program evaluation activities.

Education & Experience

• Bachelor's degree in Public Administration, Public Policy, Social Work, Program Evaluation, Public Health, Data Analytics, Statistics, Social Sciences, International Development, or a related field.
• Minimum of seven (7) years of relevant professional experience supporting monitoring, evaluation, program compliance, performance management, program analysis, research, or related functions.
• Experience supporting monitoring and evaluation activities for complex programs or initiatives.
• Experience developing and applying performance indicators, monitoring tools, and evaluation methodologies.
• Experience conducting program reviews, assessments, site visits, or monitoring activities.
• Experience collecting, analyzing, and interpreting quantitative and qualitative data to assess program performance and effectiveness.
• Ability to identify trends, risks, findings, and opportunities for process and program improvement.
• Experience preparing reports, evaluations, analyses, and recommendations for leadership and stakeholders.
• Strong analytical, critical-thinking, and problem-solving skills.
• Excellent written, verbal, and interpersonal communication skills.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Ability to collaborate effectively with diverse stakeholders and cross-functional teams.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources