Refugee & Immigration Admin Specialist

Archindy; Indianapolis, Northern (IN, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Archindy's Catholic Charities Indianapolis Refugee & Immigration Services seeks a full-time Administrative Assistant to support attorneys and DOJ accredited representatives. You will handle clerical tasks, client communications, and case management support in a fast-paced environment.

The role emphasizes confidentiality, organization, and strong customer service, with opportunities to assist with outreach events and program activities for immigrants and refugees.

Qualifications

• Requires high school diploma or equivalent.
• Strong organizational, communication, and customer service skills.
• Proficiency with Microsoft Office and computer systems.
• Bilingual language skills are a plus.
• Ability to maintain confidentiality and manage multiple priorities.

Responsibilities

• Managing phone calls, emails, and client inquiries.
• Scheduling appointments and maintaining staff calendars.
• Conducting client intakes and assisting with case management activities.
• Creating and maintaining electronic and physical client files.
• Coordinating interpreter services and client communications.
• Entering data and assisting with reports and program documentation.
• Supporting general office operations and administrative workflows.
• Assisting with outreach events, workshops, and other program activities.
• Performing other duties as assigned.

Skills

Organizational skills

Communication skills

Customer service

Microsoft Office

Data confidentiality

Multitasking

Office experience

Bilingual (plus)

Education

High school diploma

Tools

Microsoft Office suite

Job description

Archindy's Catholic Charities Indianapolis Refugee & Immigration Services seeks a full-time Administrative Assistant to support attorneys and DOJ accredited representatives. You will handle clerical tasks, client communications, and case management support in a fast-paced environment.

The role emphasizes confidentiality, organization, and strong customer service, with opportunities to assist with outreach events and program activities for immigrants and refugees.