Refugee Employment Coach & Pathways Advocate

Lutheran Social Services of WI & UP MI; Saint Francis (WI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Flexible Spending Accounts (FSA)

Mileage reimbursement

Paid time off (PTO)

Holidays

403(b) retirement plan

Professional development

EAP

Job summary

Lutheran Social Services of Wisconsin & Upper Michigan (LSS) is seeking a Care Coordinator for its Refugee Resettlement Program to help refugees transition into the workforce by developing employment opportunities, conducting employment readiness workshops, and providing individualized support.

This role emphasizes building strong employer partnerships, coordinating services, and maintaining documentation for funders, with occasional evening/weekend hours based on client needs.

Qualifications

• High School Diploma or equivalent.
• Valid driver’s license and reliable transportation.
• Strong communication, organization, and relationship-building skills.
• Ability to work with individuals from diverse cultural backgrounds.
• Proficiency with computers, Microsoft Office applications, email, and electronic documentation systems.

Responsibilities

• Develop and implement individualized service plans to help refugees achieve employment goals.
• Assess client needs and identify strengths, barriers, and opportunities for employment.
• Build and maintain relationships with local employers to identify job opportunities.
• Conduct weekly Employment Workshops covering workplace expectations, timeliness, communication, hygiene, paychecks, and job readiness skills.
• Coordinate services and connect clients with community resources and supports.
• Collaborate with refugee families, interpreters, and service providers.
• Facilitate client meetings and advocate for client success.
• Assist clients with employment onboarding paperwork and requirements.
• Coordinate orientation dates and arrange interpretation services for clients when needed.
• Develop and update resumes, share job leads and employment resources, and assist clients with applications.
• Maintain accurate documentation and generate funder reports.

Skills

Communication

Organization

Relationship-building

Bilingual abilities

Education

High school diploma or equivalent

Bachelor’s degree in Social Work, Sociology, Psychology, Human Services, or related field

3 years experience in refugee resettlement/workforce development

Tools

Microsoft Office

Electronic documentation systems

Email

Job description

Lutheran Social Services of Wisconsin & Upper Michigan (LSS) is seeking a Care Coordinator for its Refugee Resettlement Program to help refugees transition into the workforce by developing employment opportunities, conducting employment readiness workshops, and providing individualized support.

This role emphasizes building strong employer partnerships, coordinating services, and maintaining documentation for funders, with occasional evening/weekend hours based on client needs.