Refugee Employment Navigator

Lutheran Social Services of WI & UP MI; Mequon (WI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Public Service Loan Forgiveness (PSLF)

Medical, Dental, and Vision Insurance

Flexible Spending Accounts (FSA)

Mileage Reimbursement

Paid Time Off (PTO)

10 Paid Holidays Annually

403(b) Retirement Plan

Annual Compensation Review Process

Employee Assistance Program (EAP)

Service Awards and Employee Recogniton

Job summary

Lutheran Social Services of Wisconsin & Upper Michigan (LSS) is seeking a Care Coordinator for its Refugee Resettlement Program. You will develop individualized service plans, build employer partnerships, and lead employment readiness workshops to help refugees transition into the workforce in Wisconsin and Upper Michigan.

The role emphasizes advocacy, community collaboration, and providing personalized support to clients navigating life in the United States.

Qualifications

• High School Diploma or equivalent.
• Valid driver’s license, reliable transportation, and ability to meet LSS driving requirements.
• Strong communication, organization, and relationship-building skills.
• Ability to work effectively with individuals from diverse cultural backgrounds.
• Proficiency with computers, Microsoft Office applications, email, and electronic documentation systems.

Responsibilities

• Develop and implement individualized service plans that help refugee clients achieve employment goals.
• Assess client needs and identify strengths, barriers, and opportunities for successful employment.
• Build and maintain relationships with local employers to identify job opportunities.
• Conduct weekly Employment Workshops covering topics such as workplace expectations, timeliness, communication, hygiene, paychecks, workplace culture, and job readiness skills.
• Coordinate services and connect clients with community resources and supports.
• Collaborate with refugee families, community partners, interpreters, and service providers.
• Facilitate client meetings and advocate for client success.
• Assist clients with employment onboarding paperwork and requirements.
• Coordinate orientation dates and times with employers and arrange interpretation services for clients when needed.
• Develop and update resumes, share job leads and employment resources, and assist clients with completing employment applications when needed.
• Maintain accurate and timely documentation in accordance with LSS, funder, and program requirements.
• Prepare monthly and other required Excel reports for funders.
• Complete semi-annual and annual narratives for funders
• Work a flexible schedule that may include occasional evening and weekend hours based on client needs.
• Report all data on behalf of refugees into designated funders' databases

Skills

Communication

Organization

Relationship-building

Computer proficiency

Driving

Education

Bachelor's degree in Social Work, Sociology, Psychology, Human Services, or related field

Tools

Microsoft Office

Electronic documentation systems

Job description

Lutheran Social Services of Wisconsin & Upper Michigan (LSS) is seeking a Care Coordinator for its Refugee Resettlement Program. You will develop individualized service plans, build employer partnerships, and lead employment readiness workshops to help refugees transition into the workforce in Wisconsin and Upper Michigan.

The role emphasizes advocacy, community collaboration, and providing personalized support to clients navigating life in the United States.