Job Description
Job Summary:
We are looking for a skilled and experienced Refrigeration Technician to join our team! In this role, you will install, service, or repair refrigeration systems in commercial establishments.
You should have past experience in a refrigeration service technician role and hold an EPA certification. A team player who is comfortable working independently, you love the feeling of a job well done and take pride in completing customer jobs with efficiency. A positive attitude is a must!
Essential duties and Responsibilities:
- Able to respond to heavy workload of service calls in a professional manner.
- Communicates effectively with customers, regardless of their level of technical knowledge: can explain to customer the cause of their problem and the remedy; if problem has not been repaired, offers explanation of situation and recommended next steps.
- Able to follow and utilize troubleshooting guides to identify problems in a short period of time
- Consistently checks system operations and safety and limit controls before leaving job locations
- Ensures customers’ questions/concerns have been addressed before leaving the work site
- Uses proper tools and instruments while troubleshooting
- Incorporates solution techniques to assist other service representatives and helps resolve issues and customer problems
- Schedules arrival and departure with customers
- Communicates tactfully to offer suggestions if system problems are caused by the customer
- Demonstrates ability to determine priorities based on a call schedule, responding to inadvertent interruptions, carrying proper tools and materials, and scheduling vehicle maintenance
- Promptly and accurately completes all required paperwork
- Keeps supervisor and manager informed of new developments, changes, or customer complaints
- Completes service reports daily: obtains customer signature on all service reports
- Signs up for memberships and technical organizations to improve knowledge and skills
- Keeps technical knowledge current regarding equipment and concepts
- Searches out and reads applicable manuals
Position Overview:
We are seeking a technician who has either hands-on experience or has recently completed trade school training in one or more of the following areas:
- HVAC systems
- Commercial kitchen equipment
- Commercial refrigeration
As a technician with Brian Despres Refrigeration, you’ll be trusted to provide high-quality service to our commercial clients. You’ll have the opportunity to work with a variety of systems and equipment, take on new challenges, and grow with our company.
Qualifications:
- Past experience as a refrigeration service technician or comparable education
Qualifications:
- Experience in refrigeration, or commercial kitchen equipment service or recent graduation from a trade school in these fields
- EPA certification preferred (or willingness to obtain)
- Strong troubleshooting and problem-solving skills
- Valid driver’s license and clean driving record
- Ability to work independently and as part of a team
- Excellent communication and customer service skills
Benefits/Perks:
- Flexible Scheduling
- Competitive Compensation
- Career Advancement Opportunities
- Health Insurance
- PTO
- Paid holidays
- 401K match
- Company vehicle and phone
Brian Despres Refrigeration is a family-owned business that is growing quickly and looking for motivated technicians to join our team. We may be smaller than some companies, but we take pride in doing things differently. Our focus is on building lasting relationships—with our customers, through quality work and service, and with our employees, by fostering a supportive team environment.
Why Work with Us?
- Family-owned and team-oriented environment
- Competitive pay based on experience
- Opportunities for growth as our company expands
- Training and support to help you sharpen your skills
- A culture that value