Overview
Job Summary: We are looking for a skilled and experienced Refrigeration Technician to join our team. In this role, you will install, service, or repair refrigeration systems in commercial establishments. A team player who is comfortable working independently, you love the feeling of a job well done and take pride in completing customer jobs with efficiency. A positive attitude is a must!
Position Overview: We are seeking a technician who has hands-on experience or has recently completed trade school training in HVAC systems, commercial kitchen equipment, or commercial refrigeration. You’ll be trusted to provide high-quality service to our commercial clients and work with a variety of systems and equipment, take on new challenges, and grow with our company.
Responsibilities
- Able to respond to a heavy workload of service calls in a professional manner.
- Communicate effectively with customers, explaining the cause of problems and the remedy; provide next steps if an issue has not been repaired.
- Follow and utilize troubleshooting guides to identify problems quickly.
- Consistently check system operations, safety and limit controls before leaving job locations.
- Ensure customers’ questions/concerns are addressed before leaving the work site.
- Use proper tools and instruments while troubleshooting.
- Collaborate with other service representatives to resolve issues and customer problems.
- Schedule arrival and departure with customers.
- Communicate tactfully to offer suggestions if system problems are caused by the customer.
- Determine priorities based on call schedule, carry proper tools and materials, and schedule vehicle maintenance.
- Complete all required paperwork promptly and accurately.
- Keep supervisor and manager informed of new developments, changes, or customer complaints.
- Complete service reports daily and obtain customer signatures.
- Join memberships and technical organizations to improve knowledge and skills.
- Keep technical knowledge current regarding equipment and concepts; read applicable manuals.
Qualifications
- Past experience as a refrigeration service technician or comparable education; EPA certification preferred (or willingness to obtain).
- Experience in refrigeration, commercial kitchen equipment service, or recent trade school graduation in these fields.
- Strong troubleshooting and problem-solving skills.
- Valid driver’s license and clean driving record; ability to work independently and as part of a team.
- Excellent communication and customer service skills.
- EPA certification preferred (or willingness to obtain).
Benefits & Perks
- 401(k) with matching
- Company vehicle and phone
- Health insurance
- PTO and paid holidays
- Flexible scheduling
- Competitive pay based on experience
- Career advancement opportunities
- Company parties
Job Details
- Job Type: Full-time
- Pay: $18.00 - $50.00 per hour
- Expected hours: 40 – 55 per week
- Work Location: In person
- Valid Driver’s License required
- EPA Certification required or willingness to obtain
- Experience with operation and maintenance of chillers, heat pumps, air handlers
About the Employer
Brian Despres Refrigeration is a family-owned business that is growing quickly and looking for motivated technicians to join our team. We focus on building lasting relationships—with our customers, through quality work and service, and with our employees, by fostering a supportive team environment.