About Us
We are a leader in the design, manufacturing, installation, and servicing of a diverse line of controlled environmental chambers. Our walk-in rooms and reach-in chambers are specifically constructed to maintain the stringent environmental conditions required for a wide range of specialized research, development, and manufacturing activities.
Job Summary
Environmental Specialties is seeking a Field Service Technician that will be responsible performing field service, including troubleshooting, repairs and retrofits of environmental chambers and laboratory equipment. Execute field-testing, calibrations, and validation testing. Perform preventive maintenance services. Service includes refrigeration, process controls and electronic systems. Assist customers by resolving problems in a prompt, efficient manner according to company policies. Assist with technical training as required.
Essential Duties & Responsibilities
Key Duties:
- Perform Technical Service functions including:
- Refrigeration System Repair
- Electrical / Controls System Repair
- Preventive Maintenance Services
- Instrument Calibrations
- System Start-up & Field Testing
- Validation Services
- Provide prompt, efficient responses to customer service and/or warranty repair inquiries.
- Report findings from service issues and works with technical staff to solve field problems.
- Produce accurate administrative reports, including timesheets, expense reports, CFC refrigerant logs, vehicle inventory, service tickets, protocols, test documentation, final reports, etc.
- Assist in development and upgrades for service manuals.
- Complete Service Tickets with detailed information on the problem found, parts needed, solution and time required.
- Maintain a safe and operational company vehicle including cleaning, vehicle inventory, and general maintenance.
- Brazing and welding of refrigeration system components.
- Evacuation and charging of refrigeration systems.
- Follow proper refrigerant handling practices. (Recovery, reclaim, and system charge)
- Maintain vehicle inventory stock of replacement parts.
- Assist with service training schools as required.
- Travel to customer sites as needed.
- Keep the Service staff informed of task status through written or verbal communications.
- Maintain good working relationship with all company personnel, i.e. purchasing, manufacturing, and engineering.
- Assist with system assembly and installation.
- On call for after-hours emergency service needs as designated.
- Confirm all travel arrangements with Service staff.
- Keep a neat and orderly work area while at customer site.
- Perform other duties as assigned by management.
Qualifications
Preferred Qualifications:
- Experience with HVAC/Refrigeration technology
- Experience with Industrial Electrical / Electronic technology
- Familiarity with Electrical engineering technology
- CFC Certification (type II minimum and type I)
- Must be able to travel to customer sites as required based on customer needs (approximately 30%-40% out of town travel)
- Proficiency in Microsoft Office applications, (i.e., Outlook, Word and Excel).
- Excellent organization, communication, customer service and interpersonal skills.
- Scheduling and time management skills.
- Operate safety equipment and use safe work habits.
- Work in a team environment with high safety and quality standards.
#enviro
Physical Demands
Industrial Athlete; most work indoors, but still climbing/bending twisting and using arms to control tools and set sensors along with frequent walking, occasional lifting/carrying equipment / parts.
Work Environment
Mostly indoors with occasional outside work.
Benefits
Environmental Specialties offers high-quality employee benefits that start the 1st day of the month after your start date!
- Health Insurance: 4 plans available to choose from with Rx coverage
- Heath Saving Account (HSA) and Flexible Spending Accounts (FSA) options available
- Dental insurance: 2 plans available to choose from
- Vision insurance
- Company-paid Life insurance
- Company-paid Short-Term & Long-Term Disability coverage
- 401(k) Retirement Plan with company match up to the first 5% and immediate vesting
Other Great Benefits:
- Competitive Paid Days Off + Holiday Pay
- Weekly pay with direct deposit and per diem plan
- Company vehicle
- Gas card
- Employee referral incentives
- Employee Assistance Program (EAP)
Tuition Reimbursement
Equal Opportunity Employer
As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.
Affirmative Action Policy
Please review our Affi
Geographic Disclosure
Can be 100% Raleigh or work throughout USA if desired.