Industrial Refrigeration Technician

Refrigeration Design and Service, Inc.; United States; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Healthcare benefits from Day 1

401(k) saving plan

Generous paid holiday schedule

Job summary

A refrigeration service company in Raleigh, NC is seeking an Industrial Refrigeration Technician. The role involves performing maintenance on industrial ammonia refrigeration systems and assisting with installations. Candidates should have a High School Diploma, relevant certifications, and excellent customer service skills. This position offers comprehensive benefits, including healthcare from Day 1 and a 401(k) plan.

Qualifications

• High School Diploma required.
• Technical/trade school certification in refrigeration highly preferred.
• EPA certification is mandatory.

Responsibilities

• Execute routine and emergency service tasks independently.
• Complete service reports for follow-up actions.
• Support troubleshooting of refrigeration systems.

Skills

Customer service skills

Mechanical troubleshooting

Electrical system operation

Communication

Education

High School Diploma

Technical/trade school certificate in refrigeration

EPA certification

Tools

Tablet-based service ticket software

Forklift truck

Job description

Industrial Refrigeration Technician role at Refrigeration Design and Service, Inc.

Service technician who performs scheduled and contract industrial ammonia refrigeration system maintenance at client facilities. Assists with industrial refrigeration system/equipment installations and equipment start-up / commissioning at client facilities. Works closely with RD&S service coordinators and sales staff to develop long-term client relationships. Prepares recommendations for client facility service / equipment replacement based on service visit. Commercial/light industrial customers include cold storage facilities, distribution centers, and production facilities.

Location: Raleigh, NC

Key Responsibilities

• Executes routine maintenance, contractual planned maintenance contract work, and emergency service work independently or with apprentice assistance.
• Completes service reports for planned service and maintenance contracts as necessary for Service Supervisor and Coordinator follow-up action.
• Support customers with troubleshooting their ammonia and synthetic industrial refrigeration systems, including mechanical and control system operation.
• Mechanically and electrically service refrigerant compressors, condensers, air units, and other system components and/or assemblies.
• Work with tablet-based service ticket software system to complete service tasks assigned in daily Work Orders (WO).
• Prepare and submit all time / Work Order reports daily, including accurate notes/reporting of follow-up needs and new materials required for follow-up work.
• Ensure Service Coordinator has proper information to complete Work Orders for client billing in an accurate and timely manner, including all receipts for chargeable or reimbursable expenses for the Work Order.
• Communicate with Service Supervisors and Service Managers to resolve open issues at customer sites in a timely manner.
• Maintain professional conduct and appearance when working in / at client facilities or when interacting with clients.
• Maintain current licenses required to perform the specified service.
• Perform other duties as required by service leads and service manager.
• Lead the effort to develop and maintain a professional work environment based on the Kelvin Group core values of Safety, Integrity, Teamwork, Respect, and Excellence.

Qualifications

• High School Diploma
• Technical/trade school certificate in refrigeration. Advanced education within the RETA certification 1 through 4 and IR 1-19/ CR 1-20 modules.
• Advanced OEM training for equipment start-up and service.
• Must complete all required safety and equipment training to perform the services RD&S offers to clients.
• Must possess excellent customer service skills and have a strong drive to learn and grow in the refrigeration service field.
• Travel up to 100% throughout the Carolinas.
• Trained/certified to operate a lull, scissor lift and forklift truck.
• EPA certification is required.
• OSHA 10 hour certification will be provided.
• Ammonia awareness and HAZWOPER training required
• A valid driver’s license is required.

Benefits

• Eligible for healthcare benefits on Day 1 of employment:
  • Medical, dental, vision, and prescription drug coverage
  • Flexible Spending Account (FSA), Dependent Care Spending Account (DCSA)
  • Health Savings Account (HSA)
  • Company-paid Life Insurance; Supplemental Employee, Spouse, and Dependent Life
  • Accident Hospital Indemnity
  • Company-paid Short and Long-term Disability Insurance
  • Pet Insurance
• Employer matched 401(k) saving plan (with Roth option)
• Weekly paycheck
• Quality work vehicles, tools, and uniforms
• Generous paid holiday schedule (11 days per year)
• Paid time off (vacation + sick time)
• Access to Kelvin Knowledge Center, Kelvin University, and other learning & development programs
• Voice of the Field program
• Employee Referral Bonus Program
• Tuition Reimbursement
• Industry-low turnover

EOE – Disability/Veterans

Note: This description reflects responsibilities and requirements for the Industrial Refrigeration Technician role as posted. It is not a contract for employment and is subject to change.