Refrigeration Service Technician (Raleigh)

Environmental Specialties, LLC; Raleigh (NC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Company vehicle

Gas card

401(k) match

Paid time off

Per diem plan

Dental insurance

Vision insurance

Disability coverage

Life insurance

Job summary

Environmental Specialties, LLC in Raleigh, NC is seeking a Field Service Technician to perform field service, troubleshoot, repair and retrofit environmental chambers and laboratory equipment. You will execute field-testing, calibrations and validation testing, and conduct preventive maintenance to ensure reliable operation.

You will work with refrigeration, process controls and electronic systems, assisting customers with timely resolutions, reporting findings, and supporting service trainings.

Qualifications

• Experience with HVAC/Refrigeration technology.
• Experience with Industrial Electrical / Electronic technology.
• Familiarity with Electrical engineering technology.
• CFC Certification (type II minimum and type I).
• Must be able to travel to customer sites (approx. 30%-40% out of town travel).
• Proficiency in Microsoft Office applications (Outlook, Word, Excel).
• Excellent organization, communication, customer service and interpersonal skills.
• Scheduling and time management skills.
• Operate safety equipment and use safe work habits.
• Work in a team environment with high safety and quality standards.

Responsibilities

• Perform field service including troubleshooting, repairs and retrofits of environmental chambers and laboratory equipment.
• Execute field-testing, calibrations and validation testing.
• Perform preventive maintenance services.
• Assist customers by resolving problems promptly per policy.
• Report findings and collaborate with technical staff to solve field issues.
• Complete service tickets with detailed problem, parts, solution and time details.
• Travel to customer sites as needed and maintain a safe vehicle.
• Contribute to updates of service manuals and training as required.

Skills

HVAC Refrigeration

Electrical Electronics

Microsoft Office

Communication skills

Time management

Safety awareness

Teamwork

Customer service

Scheduling

Job description

About Us

We are a leader in the design, manufacturing, installation, and servicing of a diverse line of controlled environmental chambers. Our walk-in rooms and reach-in chambers are specifically constructed to maintain the stringent environmental conditions required for a wide range of specialized research, development, and manufacturing activities.

Job Summary

Environmental Specialties is seeking a Field Service Technician that will be responsible performing field service, including troubleshooting, repairs and retrofits of environmental chambers and laboratory equipment. Execute field-testing, calibrations, and validation testing. Perform preventive maintenance services. Service includes refrigeration, process controls and electronic systems. Assist customers by resolving problems in a prompt, efficient manner according to company policies. Assist with technical training as required.

Essential Duties & Responsibilities

Key Duties:

• Perform Technical Service functions including:
• Refrigeration System Repair
• Electrical / Controls System Repair
• Preventive Maintenance Services
• Instrument Calibrations
• System Start-up & Field Testing
• Validation Services
• Provide prompt, efficient responses to customer service and/or warranty repair inquiries.
• Report findings from service issues and works with technical staff to solve field problems.
• Produce accurate administrative reports, including timesheets, expense reports, CFC refrigerant logs, vehicle inventory, service tickets, protocols, test documentation, final reports, etc.
• Assist in development and upgrades for service manuals.
• Complete Service Tickets with detailed information on the problem found, parts needed, solution and time required.
• Maintain a safe and operational company vehicle including cleaning, vehicle inventory, and general maintenance.
• Brazing and welding of refrigeration system components.
• Evacuation and charging of refrigeration systems.
• Follow proper refrigerant handling practices. (Recovery, reclaim, and system charge)
• Maintain vehicle inventory stock of replacement parts.
• Assist with service training schools as required.
• Travel to customer sites as needed.
• Keep the Service staff informed of task status through written or verbal communications.
• Maintain good working relationship with all company personnel, i.e. purchasing, manufacturing, and engineering.
• Assist with system assembly and installation.
• On call for after-hours emergency service needs as designated.
• Confirm all travel arrangements with Service staff.
• Keep a neat and orderly work area while at customer site.
• Perform other duties as assigned by management.

Qualifications

Preferred Qualifications:

• Experience with HVAC/Refrigeration technology
• Experience with Industrial Electrical / Electronic technology
• Familiarity with Electrical engineering technology
• CFC Certification (type II minimum and type I)
• Must be able to travel to customer sites as required based on customer needs (approximately 30%-40% out of town travel)
• Proficiency in Microsoft Office applications, (i.e., Outlook, Word and Excel).
• Excellent organization, communication, customer service and interpersonal skills.
• Scheduling and time management skills.
• Operate safety equipment and use safe work habits.
• Work in a team environment with high safety and quality standards.

#enviro

Physical Demands

Industrial Athlete; most work indoors, but still climbing/bending twisting and using arms to control tools and set sensors along with frequent walking, occasional lifting/carrying equipment / parts.

Work Environment

Mostly indoors with occasional outside work.

Benefits

Environmental Specialties offers high-quality employee benefits that start the 1st day of the month after your start date!

• Health Insurance: 4 plans available to choose from with Rx coverage
• Heath Saving Account (HSA) and Flexible Spending Accounts (FSA) options available
• Dental insurance: 2 plans available to choose from
• Vision insurance
• Company-paid Life insurance
• Company-paid Short-Term & Long-Term Disability coverage
• 401(k) Retirement Plan with company match up to the first 5% and immediate vesting

Other Great Benefits:

• Competitive Paid Days Off + Holiday Pay
• Weekly pay with direct deposit and per diem plan
• Company vehicle
• Gas card
• Employee referral incentives
• Employee Assistance Program (EAP)

Tuition Reimbursement

Equal Opportunity Employer

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.

Affirmative Action Policy

Please review our Affi

Geographic Disclosure

Can be 100% Raleigh or work throughout USA if desired.