Field Service Technician – Refrigeration & Lab Equipment

Environmental Specialties, LLC; Raleigh (NC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Company vehicle

Gas card

401(k) match

Paid time off

Per diem plan

Dental insurance

Vision insurance

Disability coverage

Life insurance

Job summary

Environmental Specialties, LLC in Raleigh, NC is seeking a Field Service Technician to perform field service, troubleshoot, repair and retrofit environmental chambers and laboratory equipment. You will execute field-testing, calibrations and validation testing, and conduct preventive maintenance to ensure reliable operation.

You will work with refrigeration, process controls and electronic systems, assisting customers with timely resolutions, reporting findings, and supporting service trainings.

Qualifications

• Experience with HVAC/Refrigeration technology.
• Experience with Industrial Electrical / Electronic technology.
• Familiarity with Electrical engineering technology.
• CFC Certification (type II minimum and type I).
• Must be able to travel to customer sites (approx. 30%-40% out of town travel).
• Proficiency in Microsoft Office applications (Outlook, Word, Excel).
• Excellent organization, communication, customer service and interpersonal skills.
• Scheduling and time management skills.
• Operate safety equipment and use safe work habits.
• Work in a team environment with high safety and quality standards.

Responsibilities

• Perform field service including troubleshooting, repairs and retrofits of environmental chambers and laboratory equipment.
• Execute field-testing, calibrations and validation testing.
• Perform preventive maintenance services.
• Assist customers by resolving problems promptly per policy.
• Report findings and collaborate with technical staff to solve field issues.
• Complete service tickets with detailed problem, parts, solution and time details.
• Travel to customer sites as needed and maintain a safe vehicle.
• Contribute to updates of service manuals and training as required.

Skills

HVAC Refrigeration

Electrical Electronics

Microsoft Office

Communication skills

Time management

Safety awareness

Teamwork

Customer service

Scheduling

Job description

Environmental Specialties, LLC in Raleigh, NC is seeking a Field Service Technician to perform field service, troubleshoot, repair and retrofit environmental chambers and laboratory equipment. You will execute field-testing, calibrations and validation testing, and conduct preventive maintenance to ensure reliable operation.

You will work with refrigeration, process controls and electronic systems, assisting customers with timely resolutions, reporting findings, and supporting service trainings.