Refrigeration Service Technician

Environmental Specialties, LLC; Raleigh (NC); Presencial; USD 55.000 - 75.000; Jornada completa

Descripción de la vacante

Environmental Specialties, LLC is seeking a Refrigeration Field Service Technician to perform field service, including troubleshooting, repairs and retrofits of environmental chambers and lab equipment. You will conduct field testing, calibrations and validation, and provide preventive maintenance services.

The role involves service of refrigeration, process controls and electronic systems, with customer-facing problem resolution and training support as required.

Formación

• Experience with HVAC/Refrigeration technology.
• Experience with Industrial Electrical / Electronic technology.
• Proficiency in Microsoft Office applications.
• Willingness to travel 30–40% to customer sites.

Responsabilidades

• Perform field service functions on environmental chambers and laboratory equipment.
• Troubleshoot, repair and retrofit refrigeration, controls, and electronic systems.
• Carry out preventive maintenance, calibrations and validation testing.
• Travel to customer sites as needed and document service activities.

Conocimientos

Customer service

Teamwork

Safety conscious

Organization

Educación

CFC Certification (Type II)

Herramientas

Microsoft Office

Descripción del empleo

About Us

We are a leader in the design, manufacturing, installation, and servicing of a diverse line of controlled environmental chambers. Our walk-in rooms and reach-in chambers are specifically constructed to maintain the stringent environmental conditions required for a wide range of specialized research, development, and manufacturing activities.

Job Summary

Environmental Specialties is seeking a Refrigeration Field Service Technician that will be responsible performing field service, including troubleshooting, repairs and retrofits of environmental chambers and laboratory equipment. Execute field-testing, calibrations, and validation testing. Perform preventive maintenance services. Service includes refrigeration, process controls and electronic systems. Assist customers by resolving problems in a prompt, efficient manner according to company policies. Assist with technical training as required.

Essential Duties & Responsibilities

Environmental Specialties designs and manufactures a diverse product line of controlled walk-in and reach-in environmental chambers suited for an array of applications across multiple industries. With well over 100 years of combined experience in the environmental room market, our engineering team designsthe most reliable, stable, and redundant solutions available today. As such, BES isthe country’s most versatile and respected providers of environmental rooms for pharmaceutical, biotech, museum, and academic applications.

Key Duties:

• Perform Technical Service functions including:
• Refrigeration System Repair
• Electrical / Controls System Repair
• Preventive Maintenance Services
• Instrument Calibrations
• System Start-up & Field Testing
• Validation Services
• Provide prompt, efficient responses to customer service and/or warranty repair inquiries.
• Report findings from service issues and works with technical staff to solve field problems.
• Produce accurate administrative reports, including timesheets, expense reports, CFC refrigerant logs, vehicle inventory, service tickets, protocols, test documentation, final reports, etc.
• Assist in development and upgrades for service manuals.
• Complete Service Tickets with detailed information on the problem found, parts needed, solution and time required.
• Maintain a safe and operational company vehicle including cleaning, vehicle inventory, and general maintenance.
• Brazing and welding of refrigeration system components.
• Evacuation and charging of refrigeration systems.
• Follow proper refrigerant handling practices. (Recovery, reclaim, and system charge)
• Maintain vehicle inventory stock of replacement parts.
• Assist with service training schools as required.
• Travel to customer sites as needed.
• Keep the Service staff informed of task status through written or verbal communications.
• Maintain good working relationship with all company personnel, i.e. purchasing, manufacturing, and engineering.
• Assist with system assembly and installation.
• On call for after-hours emergency service needs as designated.
• Confirm all travel arrangements with Service staff.
• Keep a neat and orderly work area while at customer site.
• Perform other duties as assigned by management

We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success.

Full job description information, including the physical demands and the work environment, are available upon request. Equal Opportunity Employer/Veterans/Disabled

Qualifications

Preferred Qualifications:

• Experience with HVAC/Refrigeration technology
• Experience with Industrial Electrical / Electronic technology
• Familiarity with Electrical engineering technology
• CFC Certification (type II minimum and type I)
• Must be able to travel to customer sites as required based on customer needs (approximately 30%-40% out of town travel)
• Proficiency in Microsoft Office applications, (i.e., Outlook, Word and Excel).
• Excellent organization, communication, customer service and interpersonal skills.
• Scheduling and time management skills.
• Operate safety equipment and use safe work habits.
• Work in a team environment with high safety and quality standards.

Equal Opportunity Employer

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.

Affirmative Action Policy

Please review our affirmated action policy.