Refrigeration Service Technician

TriMark USA; Sacramento (CA); Hybrid; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Refrigeration Service Technician to join its growing team. This exciting role involves hands-on service, repair, and installation of foodservice equipment, with a focus on customer satisfaction and technical expertise. You will work independently, utilizing your skills to troubleshoot issues and maintain equipment while enjoying a hybrid work environment. With excellent benefits, including medical and tuition reimbursement, this position offers a fantastic opportunity for professional growth and development in a supportive and dynamic workplace.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Tuition Reimbursement

401k

Community Service Day

Spotlight Awards

CFSP Prep Certification Program

Qualifications

• 1-2 years experience in refrigeration and foodservice equipment repair.
• EPA Level 1 & 2 certifications preferred.

Responsibilities

• Perform on-site repairs and maintenance on kitchen equipment.
• Provide detailed service reports and manage inventory.

Skills

Refrigeration Repair

Customer Service

Troubleshooting

Inventory Management

Technical Communication

Education

High School Diploma

Technical/Trade School Certification

Tools

Field Automation Tools

Safety Equipment

Job description

Refrigeration Service Technician

Sacramento, CA, USA * San Francisco, CA, USA
Req #2899

Tuesday, May 6, 2025

TriMark USA is the country's largest provider of design services, equipment, and supplies to the foodservice industry. We serve our customers by providing design services, commercial equipment, and foodservice supplies across various industries. Headquartered in Massachusetts and established in 1896, we have locations nationwide offering foodservice operators exceptional service through our design expertise, market knowledge, and the purchasing, delivery, installation, and after-sales support of a national company. Our employees focus on creating customized solutions to help clients achieve their culinary goals while embodying our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence. For more information, visit: www.trimarkusa.com

Why you'll love it here!

Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance

Additional perks: 401k, Community Service Day, Spotlight Awards, National Sales Excellence Awards, CFSP Prep Certification Program

TriMark is GROWING its Service Team!

POSITION SUMMARY:

• The Service Technician reports to the Service Manager.


• Based in San Francisco or Sacramento, CA.


• Full-Time, Hybrid role.

The Refrigeration Service Technician handles intermediate-level service, repair, and installation of foodservice equipment at customer sites. The role demands strong customer interaction skills, technical knowledge, and independence. The position offers incentives, door-to-door pay, and tuition reimbursement for certifications to advance to a Senior Service Technician role.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

• Equipment Service:
  
  
  
  • Perform on-site repairs and maintenance on standard kitchen equipment and simple ice machines, participating in full on-call rotation.
  
  
  • Conduct troubleshooting and testing.
  
  
  • Regularly survey safety devices and equipment.
  
  
  • Manage inventory and tools on the service vehicle, maintaining safety and organization.
  
  
  • Work independently on customer equipment.
  
  
  • Install equipment and accessories at intermediate level.
  
  


• Repair and Maintenance:
  
  
  
  • Inspect foodservice equipment for safety.
  
  
  • Identify repairs and perform preventative maintenance.
  
  


• Inventory Management:
  
  
  
  • Maintain inventory of parts, materials, and tools.
  
  
  • Conduct periodic inventory checks.
  
  


• Communication:
  
  
  
  • Provide detailed service reports via tablets.
  
  
  • Consult with Senior Techs as needed.
  • Utilize field automation tools.
  
  


• Customer Interaction:
  
  
  
  • Deliver professional service and support.
  
  
  • Understand customer needs and foster positive relationships.
  
  


• Safety and Compliance:
  
  
  
  • Operate vehicles safely.
  
  
  • Wear appropriate PPE.
  
  


• Documentation:
  
  
  
  • Interpret manuals for maintenance.
  
  
  • Manage inventory as directed.
  
  


• Additional Responsibilities:
  
  
  
  • Update management on work progress.
  
  
  • Assist with other tasks as needed.
  
  
  • Perform related duties as assigned.
  
  

COMPETENCIES:

• Strong communication skills with customers and management.


• Ability to work independently and multitask.


• Excellent interpersonal and verbal skills.


• Confident presentation skills.


• Proficient in troubleshooting and servicing equipment.

QUALIFICATIONS & EXPERIENCE:

• High School diploma or equivalent.


• 1-2 years experience in refrigeration and foodservice equipment repair, or equivalent military/practical experience.


• Technical/trade school certification preferred.


• Intermediate computer skills.


• EPA Level 1 & 2 certifications; universal preferred.


• Flexible shifts and adaptable schedule.


• Ability to pass background check.

PHYSICAL REQUIREMENTS:

• Lift up to 75 pounds.


• Bend, twist, kneel, crawl.


• Use hands for handling tools and objects.


• Stand for long periods.


• Maintain balance.

The salary range is a general guideline based on national averages and may vary by location and candidate qualifications. Compensation will reflect experience, education, and other factors. Benefits include medical, dental, vision, 401K, and more. Leadership roles may qualify for bonuses.

TriMark is committed to diversity, inclusion, and equal opportunity employment. We prohibit discrimination based on protected characteristics. Reasonable accommodations are available upon request.

Beware of scams: TriMark will never ask for social security numbers or payments related to job applications. All official communications will come from an email ending with @trimarkusa.com. Contact us if you suspect a scam.

Other details

• Job Family: Service Management


• Job Function: Technical Service


• Pay Type: Hourly


• Min Rate: $28.00


• Max Rate: $35.00

Apply Now

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