Referral & Scheduling Specialist

Eisenhower Medical Center; Rancho Mirage (CA); On-site; USD 26,000 - 41,000; Full time

Job summary

Eisenhower Health in Rancho Mirage, CA, seeks a Front Office Coordinator to coordinate patient referrals, manage front desk duties, and ensure referrals are reviewed and transcribed into Epic. This role supports the Renker Wellness Center and reports to the Manager.

The ideal candidate has a high school diploma, at least 1 year of experience in a clinical setting, and strong communication skills. Proficiency with Microsoft Office and EMR/EPIC systems is preferred; full-time, day shift.

Qualifications

• High school diploma or GED required.
• At least 1 year of experience in a clinical/ambulatory care setting.
• Experience with Epic scheduling and EMR/office software preferred.

Responsibilities

• Coordinate incoming patient referrals and manage front desk duties.
• Review and transcribe referrals into Epic; maintain work queues.
• Verify patient, guarantor and insurance information for billing.
• Answer patient questions and provide timely communication.
• Assist with appointment scheduling and coordination with clinical staff.
• Support HIM and record requests; ensure proper patient identification.

Skills

Communication skills

Empathy

Customer service

Education

High school diploma or GED

Tools

Epic scheduling

EMR systems

Microsoft Office

Job description

Eisenhower Health in Rancho Mirage, CA, seeks a Front Office Coordinator to coordinate patient referrals, manage front desk duties, and ensure referrals are reviewed and transcribed into Epic. This role supports the Renker Wellness Center and reports to the Manager.

The ideal candidate has a high school diploma, at least 1 year of experience in a clinical setting, and strong communication skills. Proficiency with Microsoft Office and EMR/EPIC systems is preferred; full-time, day shift.