Referral Scheduler

Minnesota Urology; Woodbury (MN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

Health Savings Account

Flexible Spending Account

Competitive Salary

Paid Time Off

Snack/Drink Room

Uniform stipend

Free parking

Long term disability

Short term disability

Job summary

Minnesota Urology is seeking a Full-Time Referral Scheduler to join our onsite team. You will answer incoming calls, coordinate patient referrals, and schedule appointments with medical teams to ensure seamless communication and outstanding patient care.

This daytime, Monday through Friday role offers competitive pay, comprehensive benefits, and opportunities to grow within a patient-centered, supportive healthcare environment.

Qualifications

• Strong communication and interpersonal abilities to engage with patients and medical staff.
• Active listening to understand patient needs and address concerns.
• Attention to detail for accurate records and scheduling.
• Problem-solving skills to navigate scheduling conflicts or inquiries.
• Adaptability in a dynamic healthcare environment.

Responsibilities

• Answer incoming calls and coordinate patient referrals.
• Schedule appointments and manage referrals in collaboration with medical teams.
• Maintain accurate patient records and ensure seamless communication across departments.
• Manage scheduling complexities with a patient-centric approach.
• Support daily operations during daytime hours (Mon-Fri).

Skills

Communication

Active listening

Interpersonal skills

Organizational skills

Attention to detail

Problem solving

Adaptability

Customer-centric mindset

Tools

Healthcare systems

Job description

Join Minnesota Urology as a Full-Time Referral Scheduler and immerse yourself in the heart of healthcare! This onsite role offers an exciting opportunity to be a pivotal part of a team dedicated to enhancing patient experiences. You will engage with various healthcare professionals, refine your problem-solving skills, and deliver empathetic support to patients navigating their healthcare journey.

With a competitive pay range of $20.00 to $25.00 per hour depending on your experience, this position not only rewards your talent but also allows you to grow in a customer-centric environment. You can enjoy great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, Snack/Drink Room, Uniform stipend, free parking, Long term disability, and short term disability.

What would you do as a Referral Scheduler

As a new Referral Scheduler at Minnesota Urology, you can expect a dynamic and rewarding day-to-day experience. Your primary responsibilities will include answering incoming calls, coordinating patient appointments, and effectively managing referrals. You will collaborate closely with medical teams to ensure seamless communication and outstanding patient care. Your typical schedule will be Monday through Friday during daytime hours, allowing for a work-life balance without the demands of nights, weekends, or holidays.

In this role, you'll become adept at utilizing healthcare systems and maintaining accurate patient records. Additionally, expect opportunities to develop your problem-solving skills as you navigate scheduling complexities while keeping the patient's needs front and center. Embrace a role where every day presents a chance to make a difference in the lives of those seeking urological care!

Does this sound like you?

To thrive as a Referral Scheduler at Minnesota Urology, you will need a combination of interpersonal and organizational skills. Strong communication abilities are essential, enabling you to engage empathetically with patients and medical staff alike. You'll find that active listening is crucial, as it helps you understand patient needs and address any concerns effectively. Attention to detail is another key skill, as maintaining accurate records and managing appointment schedules requires precision.

Problem-solving skills will empower you to think critically when dealing with scheduling conflicts or patient inquiries. Being adaptable is important, too, as the healthcare environment can be dynamic, requiring quick adjustments to meet the needs of both patients and staff. Lastly, a customer-centric mindset will drive your success, ensuring that you prioritize patient care in every interaction.

Ready to join our team?

If you think this job is a fit for what you are looking for, great! We're excited to meet you!