Referral Scheduler

Cardiac Study Center; Spokane (WA); On-site; USD 26,711 - 48,381; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

FSA/HSA

Retirement matching

Paid vacation

Floating holidays

Mental health support

Job summary

Cardiac Study Center in Spokane, WA is seeking a Referral Scheduler to manage referrals, schedule cardiology appointments, and ensure patients gain timely access to care. You will collaborate with patients, care teams, and clinic staff to coordinate appointments across General Cardiology, Heart Failure, and Electrophysiology services.

The role requires a High School diploma or GED, at least 6 months in a medical office or scheduling, strong attention to detail, and excellent communication.

Qualifications

• Must have a High School diploma or GED.
• At least 6 months of experience in a medical office or scheduling role.
• Basic knowledge of medical office procedures.
• Strong attention to detail and time management skills.
• Excellent communication and interpersonal abilities.

Responsibilities

• Schedule cardiology appointments for referrals across specialties.
• Manage a high-volume referral queue (50+ per day).
• Attach electronic referrals to appointments in Epic.
• Coordinate interpreter services as needed.
• Communicate with patients and internal departments about referrals and insurance.

Skills

Strong communication

Attention to detail

Time management

Interpersonal skills

Scheduling

Education

High School diploma or GED

Tools

Epic EMR

Job description

Referral Scheduler

Cardiac Study Center, Spokane, WA

Who We Are
At Cardiac Study Center, our mission is to elevate patient health through compassionate, innovative cardiology care.

We're a dedicated team at the forefront of cardiovascular medicine, empowering patients with the knowledge and treatment they need to lead heart-healthy lives. As a growing organization with deep roots in the Pacific Northwest, we are looking for passionate individuals to join us in making a real impact on our patients' heart health and well-being. Here, you’ll have the opportunity to collaborate with top professionals, advance in your career, and make a meaningful difference every day.

Why should you work with us?

• Fast-paced, impactful work – You’ll play a key role in patient access by helping schedule essential cardiology appointments quickly and efficiently.
• Growth in a healthcare career – Gain hands‑on experience with EMR systems like Epic, refine your communication skills, and develop a strong foundation in healthcare administration.
• Team‑driven environment – Join a collaborative group of professionals dedicated to streamlining patient care and supporting each other in a high‑volume, high‑impact setting.
• Make a difference – The work you do directly impacts patient access to timely cardiovascular testing and care, contributing to better health outcomes.

The Position

As a Referral Scheduler, you’ll be responsible for processing referrals, scheduling cardiology appointments, and ensuring patients receive timely access to care. You’ll interact with patients, internal teams, and clinical staff to facilitate seamless scheduling across our General Cardiology, Heart Failure, and Electrophysiology specialties.

Your Day-to-Day Work

• Schedule cardiology appointments for General Cardiology, Heart Failure, and EP referrals.
• Manage and work through a high-volume referral queue (50+ per day).
• Attach electronic referrals to appointments within Epic.
• Coordinate interpreter services as needed.
• Communicate with patients and internal departments about referrals, insurance, and appointment status.
• Assist with other administrative tasks and special projects as assigned.

Environment and Shift Details

This is a full‑time, onsite position in a professional office environment. You’ll primarily work seated at a desk, using a computer and communicating via phone. The schedule is Monday through Friday.

Experience & Qualifications

Must-Haves

• High School Diploma or GED.
• At least 6 months of experience in a medical office or scheduling role.
• Basic knowledge of medical office procedures.
• Strong attention to detail and time management skills.
• Excellent communication and interpersonal abilities.

Nice-to-Haves

• Experience working in Epic or other Electronic Medical Record systems.
• Familiarity with medical terminology or previous cardiology experience.
• Bilingual or experience coordinating interpreter services.

Pay and Benefit Expectations

While you’re focused on helping patients access care, we’ll be focused on taking care of you with benefits such as:

• Competitive hourly pay $19.39 - $35.12.
• Comprehensive health insurance (with zero-cost premiums).
• Dental & vision plans.
• FSA/HSA options.
• Retirement matching.
• Paid vacation & floating holidays.
• Mental health support, and more!

Be part of the team that connects patients to the care they need most. Apply today!