Referral Processing Specialist - Foreclosure & Legal Ops

McMichael Taylor Gray, LLC; Peachtree Corners (GA); On-site; USD 42,000 - 65,000; Full time

Job summary

McMichael Taylor Gray, LLC in Peachtree Corners, GA is seeking a Referral Processor to manage client referrals and maintain the case management system. The Referral Specialist will enter required information, request missing details, and support deadlines in a fast-paced legal support environment.

We value knowledge of default services and experience with case management systems, MS Office, and strong written and verbal communication.

Qualifications

• High school diploma or equivalent required.
• 1-3 years of experience in default services processing within the legal domain.
• Familiar with Case Aware, Perfect Practice, Black Knight, Tempo.
• Proficient in MS Office applications, including Outlook and Teams.
• Strong attention to detail and accuracy.
• Ability to prioritize tasks and meet deadlines.
• Experience with SCRA and PACER searches is advantageous.
• Ability to work independently and in a team.
• Excellent professional communication with all levels.

Responsibilities

• On-board client referrals.
• Prepare all foreclosure FDCPA Letters.
• Data entry and data interpretation.
• Retrieve, upload, and review mortgage documents.
• Order Title Searches.
• Review and prepare Demand/Breach letters.
• Process cases accurately and manage files by timeline requirements.
• Monitor technology platforms for referrals and case status requests.
• Communicate with clients via email and client systems.
• Ensure file data is accurately entered into firm and client systems.
• Collaborate with other team members and supervisory staff to ensure cases are worked in accordance with department, firm, court, and client requirements.
• Understanding of Bankruptcy, Eviction, and Judicial and Non-Judicial foreclosure setup requirements.

Skills

Attention to detail

Time management

Customer service

Written and verbal communication

Independent work

Fast-paced environment

Organizational skills

Education

High school diploma or equivalent

Tools

Case Aware

Perfect Practice

Black Knight

Tempo

MS Office (Outlook, Teams)

Job description

McMichael Taylor Gray, LLC in Peachtree Corners, GA is seeking a Referral Processor to manage client referrals and maintain the case management system. The Referral Specialist will enter required information, request missing details, and support deadlines in a fast-paced legal support environment.

We value knowledge of default services and experience with case management systems, MS Office, and strong written and verbal communication.