Referral Intake Coordinator — Flexible Hours & Impact

Vivie; Morris (MN); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Flexible scheduling

Competitive pay

Retirement match

PTO and holidays

Health benefits

Mileage or car program

Job summary

Vivie is seeking a Referral Intake Coordinator to ensure prompt, accurate, and compassionate service for clients. You will build referral partnerships, capture high-quality intake data, and support timely care delivery within our home and community-based services.

Strong attention to detail and communication are essential. The role emphasizes accurate data, collaboration with clinical and sales teams, and adherence to regulatory requirements.

Qualifications

• Education aligned with Healthcare administration or related field is preferred.
• Experience using EMR systems and medical terminology is required.
• Ability to manage multiple priorities with accuracy and timeliness.

Responsibilities

• Referral Management & Intake - Receive, review, and process referrals from physicians, hospitals, and other sources. Complete timely collection of complete and accurate intake data and ensure smooth handoffs to clinical teams.
• Customer Experience & Inquiry - Field inbound calls and inquiries to assess needs and align individuals with the most appropriate Vivie service line.
• Maintain & Manage Electronic Health Records - Gather required client health information and securely store using Vivie’s EMR system to ensure accuracy and regulatory compliance.
• Collaborate with Sales Teams - Assist Sales staff with knowledge of their markets by communicating updates on referral partners, key contacts, and facilities.
• Collaborate with Operational Teams - Assist HCBS staff with tasks that support care coordination and client service.
• This role includes other duties as assigned.

Skills

Strong organizational skills

Attention to detail

Customer service skills

Education

High school diploma or GED

Associate degree

Tools

EMR system

Job description

Vivie is seeking a Referral Intake Coordinator to ensure prompt, accurate, and compassionate service for clients. You will build referral partnerships, capture high-quality intake data, and support timely care delivery within our home and community-based services.

Strong attention to detail and communication are essential. The role emphasizes accurate data, collaboration with clinical and sales teams, and adherence to regulatory requirements.