Referral & Insurance Coordination Specialist

Orlando Health, Inc.; Orlando (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Orlando Health Jewett Orthopedic Institute in Orlando, FL seeks a Referral Specialist to coordinate patient referrals, insurance authorizations, and registrations, ensuring smooth entry into care.

You will verify eligibility, update billing systems, initiate referrals for services, and collaborate with nursing, scheduling, and other departments to support seamless patient experiences.

Qualifications

• High school graduate or equivalent.

Responsibilities

• Completes registration and obtains insurance authorization for new patients, diagnostic testing and for hospital admissions.
• Ensures financial information and insurance has been verified.
• Updates patient insurance information in billing systems as needed.
• Initiates the referral and authorization process for all services and visits.
• Works closely with nursing and medical staff to facilitate optimal patient care.
• Communicates with the scheduling department to verify each patient’s insurance requirements have been satisfied for upcoming appointments.
• Coordinates with other departments as needed to facilitate patient’s visit.
• Provides patient with referral information for other physicians and facilities.

Skills

Customer service

Education

High school diploma

Job description

Orlando Health Jewett Orthopedic Institute in Orlando, FL seeks a Referral Specialist to coordinate patient referrals, insurance authorizations, and registrations, ensuring smooth entry into care.

You will verify eligibility, update billing systems, initiate referrals for services, and collaborate with nursing, scheduling, and other departments to support seamless patient experiences.