Referral & Authorization Specialist

Florida Orthopaedic Institute; Petersburg (AK); On-site; USD 35,000 - 52,000; Full time

Job summary

Florida Orthopaedic Institute is seeking a Referral and Authorization Coordinator to accurately obtain and document referrals, authorizations, and benefits for patients scheduled with physicians. You will contact physician offices, insurance companies, and patients to secure approvals, advise on potential issues, and support billing with documentation and follow-up.

Candidates should have at least two years in a medical setting, strong data entry and communication skills, and the ability to

Qualifications

• Candidate must be a high school graduate.
• 2 or more years of experience in a medical environment.
• Excellent customer service and communication skills.
• Able to multi-task and handle high call volumes.
• Excellent Data entry Skills

Responsibilities

• Coordinate with appropriate primary care physicians and/or insurance companies to obtain referrals for office visits prior to the patient’s scheduled appointment.
• Ensure all authorizations are properly documented in the system.
• Advise patients of any potential problems concerning obtaining authorization prior to the scheduled appointment.
• Coordinate with the Billing/Collections department to research and obtain authorizations on previously denied claims.
• Coordinate with the Benefit Verification Rep to confirm benefits when problems occur.
• Utilize insurance websites (Availity, Humana Military (Tricare),United Healthcare, etc.) to obtain referrals/authorizations
• All other duties as assigned

Skills

Customer service

Communication

Multi-tasking

Data entry

Education

High school diploma

Job description

Florida Orthopaedic Institute is seeking a Referral and Authorization Coordinator to accurately obtain and document referrals, authorizations, and benefits for patients scheduled with physicians. You will contact physician offices, insurance companies, and patients to secure approvals, advise on potential issues, and support billing with documentation and follow-up.

Candidates should have at least two years in a medical setting, strong data entry and communication skills, and the ability to