Referral Coordinator / Surgery Scheduler

Assist Point Inc; DeSoto (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

Assist Point Inc in Desoto, TX is seeking a Referral Coordinator / Surgery Scheduler to manage patient referrals and coordinate surgery schedules.

The role requires strong organization, experience with EHR and scheduling software, and knowledge of HIPAA. You will liaise with physicians, patients, and staff to ensure smooth operations and compliant documentation.

Qualifications

• High school diploma or equivalent; Associate's degree or higher preferred.
• Previous experience in medical scheduling, referral coordination, or a related healthcare administrative role.
• Familiarity with medical terminology, insurance processes, and surgical procedures.
• Proficient in using electronic health record (EHR) systems and scheduling software.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and work effectively in a fast-paced environment.
• Knowledge of HIPAA and patient confidentiality regulations.

Responsibilities

• Coordinate and manage patient referrals from physicians, insurance companies, and patients.
• Schedule surgical procedures in collaboration with surgeons, patients, and facility staff.
• Verify insurance eligibility and obtain necessary authorizations for surgeries and referrals.
• Communicate effectively with patients regarding appointment details, pre-operative instructions, and follow-up care.
• Maintain accurate and up-to-date patient records and scheduling information in electronic health record (EHR) systems.
• Collaborate with clinical and administrative teams to optimize scheduling and referral processes.
• Address patient inquiries and resolve scheduling conflicts in a timely and professional manner.
• Ensure compliance with healthcare regulations and organizational policies.

Skills

Medical scheduling

Referral coordination

HIPAA compliance

EHR systems

Scheduling software

Communication skills

Organizational skills

Multitasking

Attention to detail

Surgical terminology

Education

High school diploma

Associate's degree or higher preferred

Tools

Scheduling software

EHR software

Job description

Referral Coordinator / Surgery Scheduler

Location: Desoto, TX

Job Description

We are seeking a highly organized and detail-oriented Referral Coordinator / Surgery Scheduler to join our healthcare team in Desoto, TX. The ideal candidate will be responsible for managing patient referrals and coordinating surgery schedules to ensure smooth and efficient patient care operations.

Key Responsibilities

• Coordinate and manage patient referrals from physicians, insurance companies, and patients.
• Schedule surgical procedures in collaboration with surgeons, patients, and facility staff.
• Verify insurance eligibility and obtain necessary authorizations for surgeries and referrals.
• Communicate effectively with patients regarding appointment details, pre-operative instructions, and follow-up care.
• Maintain accurate and up-to-date patient records and scheduling information in electronic health record (EHR) systems.
• Collaborate with clinical and administrative teams to optimize scheduling and referral processes.
• Address patient inquiries and resolve scheduling conflicts in a timely and professional manner.
• Ensure compliance with healthcare regulations and organizational policies.

Qualifications

• High school diploma or equivalent; Associate's degree or higher preferred.
• Previous experience in medical scheduling, referral coordination, or a related healthcare administrative role.
• Familiarity with medical terminology, insurance processes, and surgical procedures.
• Proficient in using electronic health record (EHR) systems and scheduling software.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and work effectively in a fast-paced environment.
• Knowledge of HIPAA and patient confidentiality regulations.