Referral Coordinator — Practice-Based Healthcare

AdventHealth; Erie (CO); On-site; USD 28,000 - 44,000; Full time

Benefits offered by this job

Benefits from Day One: Medical, Dental

Job summary

AdventHealth in Erie, Colorado is seeking a patient-focused referral and scheduling specialist to join our team. You will coordinate referrals, verify insurance requirements, and schedule procedures while delivering outstanding customer service to patients and providers.

Responsibilities include maintaining referral integrity, using an EMR system, and collaborating with physicians and staff to ensure timely, accurate patient care. A HS diploma and coding experience are preferred.

Qualifications

• High school diploma or equivalent required.
• 1+ years of ICD-9 and CPT-4 coding experience preferred.
• Experience with healthcare administrative tasks and call centers preferred.
• Ability to use EMR and standard office software efficiently.

Responsibilities

• Communicates clearly with coworkers, patients, and physicians.
• Keeps referral orders up to date and ensures insurance requirements are met.
• Answers calls, schedules procedures, and assists patients with questions.
• Maintains confidentiality of patient and hospital information.
• Works collaboratively across departments to support patient care.

Skills

Medical terminology

Communication

Customer service

Phone etiquette

English proficiency

ICD-9/10 knowledge

CPT-4 knowledge

Education

High School Grad or GED

Tools

EMR System

Microsoft Office

Job description

AdventHealth in Erie, Colorado is seeking a patient-focused referral and scheduling specialist to join our team. You will coordinate referrals, verify insurance requirements, and schedule procedures while delivering outstanding customer service to patients and providers.

Responsibilities include maintaining referral integrity, using an EMR system, and collaborating with physicians and staff to ensure timely, accurate patient care. A HS diploma and coding experience are preferred.