Referral Coordinator - North Flower Mound

Prime Healthcare; Flower Mound (TX); On-site; USD 36,000 - 60,000; Full time

Job summary

Dallas Regional Medical Center, part of Prime Healthcare, seeks a Referral Coordinator to manage referrals, verify insurance, and coordinate appointments in a hospital setting.

The role involves scheduling, patient check-in, and chart management, with a focus on accurate information flow and customer service across departments. Strong communication skills and medical office experience are preferred. Days, Full Time.

Qualifications

• High School Graduate or equivalent.
• One year of medical office experience.
• Knowledge of standard insurance companies and verification requirements.
• Familiar with Medical billing, Insurances and program processes preferred.
• Strong verbal and written communication skills.

Responsibilities

• Manage referral operations for assigned clinics and standardize systems for health information flow.
• Coordinate outgoing and incoming referrals and appointment scheduling.
• Handle patient check-in, answer phones, and manage charts.
• Perform administrative, secretarial and clerical duties.

Skills

Medical office exp

Insurance verification

Verbal communication

Written communication

Scheduling coordination

Education

High School diploma or equivalent

Job description

Overview

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion, and community! Dallas Regional Medical Center, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.

Dallas Regional Medical Center is a 202-bed acute care hospital accredited by The Joint Commission that offers a wide range of medical services including 24/7 emergency care, cardiology, wound care, surgical services, cardiac catheterization, and imaging. The hospital is the only Certified Stroke Center, Accredited Chest Pain Center, and Labor and Delivery Unit in the area. In addition, Dallas Regional is the only Trauma Center for 13 miles, and was the first Accredited Geriatric Emergency Room in Dallas County.The hospital is a recipient of Healthgrades Patient Safety Excellence Awards, 15 Healthgrades Five-Star ratings over the past three years, and Straight "A" Hospital Safety Grades from The Leapfrog Group since 2018. For more information visit www.dallasregionalmedicalcenter.com.

Responsibilities

The Referral Coordinator is responsible for referral operations at assigned clinics, establishing and standardizing systems and procedures for the distribution and use of health information throughout the organization, coordinating and referral functions with all other departments. Referral Coordinators are responsible for ensuring that all patient and accounts are financially secure by means of verification of insurance information, authorization of procedures, validating of patient demographics. Responsibilities include managing outgoing and incoming referrals, appointment scheduling, patient check-in, answering phones, and chart management. Responsible for performing various administrative, secretarial and clerical duties.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

1. High School Graduate or equivalent.

2. One year of medical office experience

3. Knowledge of standard insurance companies and verification requirements.

4. Familiar with Medical billing, Insurances and program processes preferred.

5. Strong verbal and written communication skills.

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf