Referral Coordinator — Military Healthcare Admin

Federal Staffing Resources; Montgomery (AL); On-site; USD 22,000 - 24,000; Full time

Job summary

International SOS Government Medical Services in Montgomery, AL seeks an organized healthcare administrator to coordinate specialty care referrals for military beneficiaries. You will work with providers and administrative teams to move referrals from initiation through completion, ensuring accuracy and timely follow-up.

You will verify eligibility, gather required documentation, schedule appointments with specialty clinics, and communicate with patients and clinics.

Qualifications

• High school diploma or GED is required.
• Current BLS certification through AHA or Red Cross.
• Experience providing administrative or customer service support in a fast-paced office.
• Proficiency with Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Coordinate referral workflows from initiation to completion.
• Verify patient eligibility and collect required documentation.
• Schedule appointments with specialty clinics and providers.
• Communicate referral status and pre-appointment instructions to patients.
• Maintain accurate referral records and run reports as needed.

Skills

Communication

Organization

Customer service

Microsoft Office

Education

High school diploma or GED

BLS certification (AHA/Red Cross)

Tools

CHCS

AHLTA

RMS

HAIMS

MHS GENESIS

Job description

International SOS Government Medical Services in Montgomery, AL seeks an organized healthcare administrator to coordinate specialty care referrals for military beneficiaries. You will work with providers and administrative teams to move referrals from initiation through completion, ensuring accuracy and timely follow-up.

You will verify eligibility, gather required documentation, schedule appointments with specialty clinics, and communicate with patients and clinics.