Referral Coordinator Imaging (Labor Pool)

Riverside Health; Newport News (VA); On-site; USD 25,000 - 33,000; Part time

Job summary

Riverside Diagnostic and Breast Imaging Center - Oyster Point in Newport News, VA is seeking a part-time Referral Coordinator for the Imaging Labor Pool. The role schedules patient imaging appointments, coordinates referrals, verifies insurance, and updates charts to ensure accurate records before service date.

The candidate will work under the Registration Manager, coordinating across departments, handling patient calls, and supporting time-of-service collections.

Qualifications

• High School Diploma or GED required.
• Associates Degree preferred.
• 3-4 years business office experience preferred.
• 1 year scheduling experience in Imaging/Registration preferred.
• Certification CHAA preferred.

Responsibilities

• Schedule patient appointments within Imaging Services and coordinating tests across facilities.
• Handle pre-registration and insurance verification per policy.
• Manage patient communications and test referrals in a timely manner.
• Assist with department time-of-service collections and patient balance communication.
• Update patient charts with referral information and relevant records.

Skills

Scheduling

Communication

Customer service

Education

High School Diploma or GED

Associates Degree

Job description

## Referral Coordinator Imaging (Labor Pool)Apply: Riverside Diagnostic and Breast Imaging Center - Oyster Point - Newport News, Virginia: Part time: Posted Today: 2026-038024Newport News, Virginia**Hiring Range**$18.90 - $24.60/HourlyActual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs. **Hours**: Labor Pool (as needed) **Overview** Works under the supervision of the Registration Manager. Primarily responsible for the scheduling of patient appointments within Imaging Services, scheduling tests at appropriate facilities, coordinating completion for insurance mandated referrals and authorizations in a timely manner prior to the date of service, updating patient chart records with necessary referral information, flagging and faxing appropriate medical records, contacting patients via telephone and communicating appointment preparation details. **What you will do*** Increase appointment utilization by monitoring department schedules daily. Create additional appointment slots to increase department productivity and communicate appointment changes with patients.* Provides scheduling services accurately and in the prescribed manner, coordinating multiple procedures with varying departments. Obtains and documents accurate patient demographics, appropriate test, and reason for the test, as well as any other pertinent information specific to the task being scheduled.* Completes pre-registration and insurance verification accurately following all existing policies and procedures. Works daily queues to ensure patient automations are complete prior to check-in according to patient group/modality assigned.* Contributes to overall department Time of Service collections. Financial reports indicate team member is effective in communicating patient balance and collecting payments due.* Processes physician and patient requests for tests and referrals in a timely manner. Responds appropriately and timely to patient calls.**Qualifications** **Education*** High School Diploma or GED, (Required)* Associates Degree, (Preferred)**Experience*** 3-4 years Business office experience (Preferred)* 1 year Scheduling experience specific to Imaging Services/Registration (Preferred)**Licenses and Certifications*** Certified Healthcare Access Associate (CHAA) - National Association of Healthcare Access Management (NAHAM) (Preferred)