Referral Coordinator I: Medical Office Scheduling

Physicians East pa; Greenville (NC); Sur place; USD 32 000 - 46 000; Plein temps

Résumé du poste

Physicians East, P.A. is seeking a Referral Specialist I to coordinate referrals, manage scheduling, and communicate with patients and providers at our Greenville, NC location.

Responsibilities include handling referrals, authorizations, patient notifications, and follow-up appointments while maintaining confidentiality and adhering to policies. Experience in a medical office is preferred; high school diploma required.

Qualifications

• Must have high school diploma or equivalent.
• Associates Degree preferred in related field and at least 2 years of experience in medical office position or specialization required; or the equivalent combination of education and experience.

Responsabilités

• Schedule and coordinate outgoing referrals to offices inside and outside Physicians East.
• Complete and send Referral Appointment Authorizations requests to Managed Care Representative.
• Notify patient of referred appointment date and time.
• Coordinate and schedule patient follow-up appointments.
• Verify appointment was kept and report to referring provider.
• Answer multi-line phones, transfer calls, and operate a fax machine.
• Work as a contributing member of a team to keep departments running smoothly.
• Adhere to department and company policies.

Connaissances

Referral coordination

Multi-line phone handling

Customer service

HIPAA confidentiality

Formation

High school diploma or equivalent

Associate degree preferred

Outils

NextGen EMR

Centricity EMR

Description du poste

Physicians East, P.A. is seeking a Referral Specialist I to coordinate referrals, manage scheduling, and communicate with patients and providers at our Greenville, NC location.

Responsibilities include handling referrals, authorizations, patient notifications, and follow-up appointments while maintaining confidentiality and adhering to policies. Experience in a medical office is preferred; high school diploma required.