Referral Coordinator I - Medical Office

Physicians East pa; Greenville (NC); Sur place; USD 32 000 - 48 000; Plein temps

Résumé du poste

Physicians East, P.A. is seeking a Referral Specialist I to coordinate referrals, schedule follow-up appointments, and manage related communications in a Greenville, NC medical office. The role operates Monday through Friday, with typical 8 a.m.

to 5 p.m. hours, and may require additional hours to meet business needs. Candidate requirements include a high school diploma or equivalent, with an Associate's degree preferred and at least 2 years in a medical office setting.

Qualifications

• Must maintain confidentiality and handle sensitive information.
• Ability to work under stress in a fast-paced medical office.
• Strong interpersonal communication with staff and patients.
• Excellent follow-through and attention to detail.

Responsabilités

• Schedule and coordinate outgoing referrals to offices inside and outside Physicians East.
• Submit Referral Appointment Authorizations to Managed Care Representatives.
• Notify patients of referred appointment date and time.
• Coordinate and schedule patient follow-up appointments.
• Verify that appointments are kept and report to referring providers.
• Answer multi-line phones and operate office equipment including fax machines.

Connaissances

Confidentiality

Teamwork

Communication

Organization

Formation

High school diploma or equivalent

Associates Degree preferred

Outils

NextGen EMR

Centricity EMR

Description du poste

Physicians East, P.A. is seeking a Referral Specialist I to coordinate referrals, schedule follow-up appointments, and manage related communications in a Greenville, NC medical office. The role operates Monday through Friday, with typical 8 a.m.

to 5 p.m. hours, and may require additional hours to meet business needs. Candidate requirements include a high school diploma or equivalent, with an Associate's degree preferred and at least 2 years in a medical office setting.