Referral Coordinator

Ochonline; Gravette (AR); On-site; USD 30,000 - 50,000; Full time

Job summary

An established healthcare provider is seeking multiple dedicated Referral Coordinators to join their Centralized Scheduling Department. In this vital role, you will manage patient referrals, ensuring seamless communication between providers and patients. Your contributions will enhance access to compassionate care in both urban and rural communities. This position offers an opportunity to be part of a mission-driven organization that values respect and dignity in healthcare. Join a team that is committed to making a difference in the lives of patients and their families while enjoying a supportive work environment and comprehensive benefits.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k with Company Match

Up to 3.5 Weeks PTO

Qualifications

• 1+ year of medical office experience preferred.
• Certification in MA III/LPN is a plus.

Responsibilities

• Receive and document patient referrals from providers.
• Communicate referrals to providers and track authorizations.

Skills

Patient Referral Management

Medical Office Experience

Health Insurance Knowledge

Medical Terminology

Authorization Tracking

Education

High School Diploma or Equivalent

Job description

HEALTHY COMMUNITIES. COMPASSIONATE CARE.

Ozarks Community Hospital in Gravette, AR has an immediate opening for multiple full-time Referral Coordinators within our Centralized Scheduling Department.

ABOUT OUR HEALTH SYSTEM.

Ozarks Community Hospital is a safety-net healthcare provider headquartered in Gravette, Arkansas, serving both urban and rural communities throughout the Ozarks. Our facilities include a hospital located in Gravette, Arkansas and a number of satellite clinics located in Southwest Missouri and Northwest Arkansas. Ozarks Community Hospital takes great pride in providing patients accredited Patient-Centered Medical Homes through a dozen rural health clinics and as part of a broader range of specialty services located in its two provider-based clinics in Gravette, Arkansas and Springfield, Missouri. Specialty clinic services include Pediatrics, Women’s Health, Diabetes Care, Hepatitis C, Urology, Geriatrics, Pain Management, and the FLAG (Fatty Liver and Goals) Clinic.

Our Mission:

Ozarks Community Hospital and clinics are dedicated to providing exceptional healthcare and preventive services to all patients in an atmosphere of compassion, respect, and dignity, with a commitment to care for the underserved and to improve access to care.

Benefits include:

• Medical, Dental and Vision Insurance
• Up to 3.5 weeks of possible PTO first year (40-hour work week)
• 401k with company match

Job Summary:

Under the direction of the assigned manager or coordinator, receives patient referrals from providers or nursing personnel, ascertains their needs and makes appropriate referral. Documents the referral appropriately in referral log and communicates with provider that referral has been made. Has the ability to perform duties consistent with Standards of Practice, goals and philosophy of Ozarks Community Hospital and the Employee Code of Conduct.

Requirements:

• High school diploma or equivalent.
• Minimum of one (1) year’s medical office experience preferred.
• Previous experience with health insurance and patient billing preferred.
• MA III/LPN certification/license preferred.
• Completion of medical terminology course or equivalent experience preferred.
• Obtaining and tracking authorizations preferred.

OCH is an Equal Opportunity Employer