Referral & Clinical Support Specialist (Day Shift)

Trinity Health; Fresno (CA); On-site; USD 33,000 - 41,000; Full time

Job summary

Trinity Health in Fresno, CA seeks a Referral Specialist to help coordinate primary care referrals, manage provider relations, and ensure smooth patient care across the referral workflow.

The role requires a high school diploma, two years of experience in referral coordination, CPR, and strong communication and confidentiality. This on-site position offers day shifts and a competitive pay range.

Qualifications

• High School Diploma or equivalent is required. Some college is preferred.
• Two years of experience as a referral specialist in a medical office is required.
• Current American Heart Association (AHA) Healthcare Provider CPR card is required.
• Effective problem-solving, planning, and organizational skills are required.
• Demonstrated ability to show initiative and decision-making skills is required.
• Ability to communicate effectively both written and oral is required.
• Ability to operate office equipment, organize and manage workload with strong typing skills is required.
• Ability to handle matters with strict confidentiality is required.
• Ability to demonstrate outstanding performance in at team environment while providing a strong customer service focus is a must.

Responsibilities

• Coordinate primary care referrals and provider relations.
• Obtain authorizations and verify insurance information.
• Track referrals and coordinate patient care.

Job description

Trinity Health in Fresno, CA seeks a Referral Specialist to help coordinate primary care referrals, manage provider relations, and ensure smooth patient care across the referral workflow.

The role requires a high school diploma, two years of experience in referral coordination, CPR, and strong communication and confidentiality. This on-site position offers day shifts and a competitive pay range.