Referral Clerk

Dignity Health; San Andreas (CA); On-site; USD 34,412 - 38,820; Part time

Job summary

A health care provider is seeking a Referral Clerk to ensure a smooth and positive experience for patients. Responsibilities include managing patient registrations, processing insurance authorizations, and maintaining confidentiality. The ideal candidate should have exceptional organizational skills, customer service experience, and knowledge of medical procedures. This position is ideal for someone who thrives in a collaborative environment and wishes to make a positive difference in patient care.

Qualifications

• 1 year of customer service/clerical experience or equivalent required.
• Knowledge of medical office procedures and HIPAA regulations is essential.

Responsibilities

• Manage patient registration and scheduling.
• Process patient flow and handle billing inquiries.
• Obtain insurance authorization from carriers.
• Maintain documentation on referrals.

Skills

Organizational skills

Customer-centric approach

Attention to detail

Medical terminology knowledge

Education

High School Graduate

High School GED

Job description

Join to apply for the Referral Clerk role at Dignity Health

2 days ago Be among the first 25 applicants

Job Summary And Responsibilities

As a Clinic Clerk, you will be the welcoming face and organizational hub of our clinic, ensuring a seamless and positive experience for every patient.

Every day, you will expertly manage patient registration and scheduling, efficiently process patient flow, address billing inquiries, and provide essential clerical support. You'll maintain strict confidentiality, handle financial transactions securely, and remain vigilant for any patient needs, all while contributing to a smooth, on-schedule operation.

To be successful in this role, you will possess exceptional organizational skills, a customer‑centric approach, meticulous attention to detail, and a proactive ability to manage a fast‑paced environment while upholding the highest standards of confidentiality and efficiency.

• Receive, track and obtain insurance authorization from insurance carriers.
• Process physician referral orders (CT, MRI, NUC Med, etc).
• Demonstrates knowledge of medical terminology, high proficiency of general medical office procedures and adheres to HIPAA regulations.
• Maintain ongoing tracking and appropriate documentation on referrals to ensure patient safety.
• Assemble information concerning patient's clinical background and referral needs per referral guidelines, provide appropriate clinical information to specialist.
• Contact review organizations and insurance companies to ensure prior approval requirements are met.

Required

• High School Graduate
• One year customer service/clerical experience or equivalent.

Preferred

• High School GED or

Where You'll Work

Welcome to Mark Twain Medical Center, nestled in the breathtaking Sierra foothills, the heart of a vibrant and welcoming community! Founded in 1951, we’re more than just a 25‑bed critical access hospital; we’re a lifeline. As the only hospital in the county, we’re committed to providing exceptional, comprehensive care to our surrounding communities. From the moment you step through our doors, you’ll feel the warmth and dedication that defines our culture.

• A Broad Spectrum of Care: We offer a full range of inpatient acute care, outpatient services, and 24/7 emergency services, ensuring our community has access to the medical attention they need, when they need it most.
• Specialty Care Centers & Community Medical Centers: We extend our reach beyond the main hospital, bringing specialized expertise and convenient access to care directly to our community through our hospital and network of Specialty Care Centers.
• Collaborative Medical Staff: Our diverse and highly skilled medical staff represents a broad range of specialties, fostering a collaborative environment where knowledge is shared and innovation thrives. You’ll be surrounded by experienced professionals dedicated to providing the highest quality medical care.
• A Life Beyond the Hospital: Imagine spending your weekends exploring the stunning natural beauty of the Sierra foothills, enjoying the peace and tranquility of a closely knit community, and raising a family in an area known for its great schools. At Mark Twain Medical Center, you’ll find the perfect balance between a fulfilling career and a rewarding personal life.

One Community. One Mission. One California

Pay Range

$24.98 - $28.18 /hour

Seniority level

• Entry level

Employment type

• Contract

Job function

• Health Care Provider

Industries

• Hospitals and Health Care