Referral & Care Coordination Specialist

Tidewater Physicians Multispecialty Group P C; Chesapeake (VA); On-site; USD 17,000 - 24,000; Full time

Job summary

Tidewater Physicians Multispecialty Group PC is seeking a Referral Authorization Coordinator to manage external referrals, schedule visits, and maintain accurate patient charts and records.

The role requires an associate degree or equivalent and at least one year of experience, plus strong Microsoft Office skills and excellent customer service to support physicians, insurers and specialists. Attention to detail and timely communication are essential.

Qualifications

• Associates degree or equivalent.
• At least 1 year of relevant experience.
• Ability to read and understand written instructions.

Responsibilities

• Coordinate referrals to specialty providers and prepare medical charts.
• Obtain authorizations for referrals, testing and procedures.
• Maintain insurance eligibility and patient benefits information.
• Record referrals in EHR and track status.
• Ensure timely handling of referrals with prioritization.
• Provide reporting and support as needed.

Skills

Customer service

Verbal communication

Written communication

Time management

Attention to detail

Organizational skills

Education

Associates degree or equivalent

Tools

Microsoft Office

Job description

Tidewater Physicians Multispecialty Group PC is seeking a Referral Authorization Coordinator to manage external referrals, schedule visits, and maintain accurate patient charts and records.

The role requires an associate degree or equivalent and at least one year of experience, plus strong Microsoft Office skills and excellent customer service to support physicians, insurers and specialists. Attention to detail and timely communication are essential.