Referral & Appointment Coordinator - Internal Medicine

Summa Health

Uniontown (OH)

On-site

USD 26,000 - 32,000

Full time

46 hours ago

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Benefits offered by this job

Medical insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid time off

Retirement Savings Plan

Education Assistance

Daily Pay

Job summary

Summa Health in Uniontown, OH is seeking a Full-Time Office Specialist to coordinate referrals, testing and scheduling across providers and departments.

You will support patients, clinicians and payers, manage preauthorizations, and use EHRs and referral software; strong communication and teamwork are essential.

Qualifications

High School diploma or equivalent.
Experience in a Medical Office/Registration/Billing setting to include insurance payers and front desk duties.
Experience with an Electronic Health Record (EHR) system.

Responsibilities

Responsible for organizing and coordinating referrals, testing and scheduling or preauthorization requirements across providers and departments.
Provides support and communicates information to patients, peers and providers regarding status and processes of referrals and appointments.

Skills

Interpersonal communication

Teamwork

MS Word

MS Excel

MS PowerPoint

EHR experience

Education

High School diploma or equivalent

Post High-School coursework in healthcare or related field preferred

Tools

Referral software

Health plan websites

Electronic Medical Records

Job description

Full-Time Days / Monday - Friday Schedule / Benefits Eligible

$1,500 Sign-On Bonus Offered! Summa Health System is recognized as one of the region’s top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.

Summa Health Medical Group

1835 Franks Pkwy

Uniontown, OH 44685

Full-Time Days / Monday - Friday Schedule / Benefits Eligible

$1,500 Sign-On Bonus Offered!

Summa Health System is recognized as one of the region’s top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.

Summary

Responsible for organizing and coordinating all components of referrals, testing and related appointment/scheduling or preauthorization requirements, across providers, departments and partnered divisions within Summa Health. Provides support and communicates necessary information to patients, peers and providers regarding status and processes of referrals and appointments

Minimum Qualifications

Formal Education Required:
High School diploma or equivalent
Post High-School level coursework in healthcare or related field preferred
Experience & Training Required:
One (1) year of experience in a Medical Office/Registration/Billing setting to include:
Experience with insurance payers, front desk registration duties or related i.e. Medical Assistant, Biller, Registration staff.

ii. Experience working with an Electronic Health Record (EHR) system

Computer experience – proficiency in MS Word, Excel, PowerPoint preferred
Other Skills, Competencies and Qualifications:
Ability to manage conversations with third party vendors and insurance payers, on behalf of the directed patient care, to assist in timely and accurate services
Ability to solve practical problems, interpret a variety of instructions furnished in written, oral, diagram or schedule form and to work reliably and with professionalism in a high-volume, high-demand medical environment
Proficiency in Microsoft Word, Microsoft Excel, and e-mail. Prefer skills in using referral software, using health plan web sites and familiarity with electronic medical records
Ability to perform in a team-based environment
Demonstrate skills in interpersonal communication to effectively interact in person and over the telephone with patients, visitors, physicians, and hospital personnel
Excellent communication skills and demonstrated ability to work independently and within a team
Ability to interact with populations of patients/customers with an understanding for their needs for self-respect and dignity
Assumes accountability for demonstrating behaviors consistent with the Summa Health Commitments
Able to consistently demonstrate excellence in and adherence to the attendance policy, timeliness and reliability
Follow and implement all policy and procedures up to and including HIPAA and medical record confidentiality
Level of Physical Demands:
Sedentary: Exerts up to ten pounds of force occasionally and/or a negligible amount of force frequently
Prolonged sitting.

Equal Opportunity Employer/Veterans/Disabled

$19.23/hr - $23.08/hr

The salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical.

Summa Health offers a competitive and comprehensive benefits program to include medical, dental, vision, life, paid time off as well as many other benefits.