Referral and Authorization Clerk - Neurosurgery

Crouse Health; City of Syracuse (NY); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Monday–Friday work week

Supportive team environment

Tuition reimbursement

Health/Dental/Vision & Life insurance

401k with employer match

Paid time off & holidays

Job summary

Crouse Medical Practice in Syracuse, NY is seeking a non-clinical, full-time team member for days with no mandatory overtime. The role supports clinicians with scheduling, insurance authorization, and documentation, while maintaining patient-focused service and efficient daily operations.

Requirements include a high school diploma and healthcare experience. We value team players, computer skills, and knowledge of ICD-10/CPT-4 codes. Benefits include health coverage, 401k, and paid time off.

Qualifications

• High School diploma.
• Minimum two years experience in healthcare.
• Proven 'team player' experience.
• Demonstrated experience in computer use.
• Understanding of insurance carrier authorization process.
• Knowledge of ICD-10 and CPT-4 codes.

Responsibilities

• Provide referral support for the professional teams through positive customer service and diagnostic appointment scheduling.
• Process insurance authorization and maintain and organize documentation.
• Copy, fax, and file completed orders as required.
• Collaborate with physicians, managers and staff to promote quality and cost effective daily operations.
• Establish and maintain good interpersonal relationships with patients, families, the public and co-workers.

Skills

Healthcare experience

Team player

Computer literacy

Insurance authorization understanding

ICD-10 CPT-4 codes knowledge

Education

High School diploma

Associates degree or certificate in medical assisting/secretarial

Job description

Why Crouse Medical Practice?

At Crouse Medical Practice, our focus is on improving the lives of our patients. This focus is what drives us to recruit the best employees to support our patients. Our practice fosters an inclusive environment that prioritizes work-life balance, welcoming individuals from all backgrounds to join our close-knit work family.

Neurosurgery 113
Syracuse , NY
Non Clinical
Full-Time, Days, 800-430
Req # 33261
Posted 10/29/2026

Why Crouse Medical Practice?

At Crouse Medical Practice, our focus is on improving the lives of our patients. This focus is what drives us to recruit the best employees to support our patients. Our practice fosters an inclusive environment that prioritizes work-life balance, welcoming individuals from all backgrounds to join our close-knit work family.

Come join our work family!!

Here's What We Offer

• Monday-Friday work week with no mandatory overtime
• Supportive team environment
• Competitive starting rates based on experience
• Annual salary increases
• Opportunities for professional growth & stability within a fast growing Medical Practice
• Longevity and consistency of management
• Perfect attendance award
• Tuition reimbursement program
• Employee referral program
• Affiliation with Crouse Hospital

Other benefits include: Generous Health/Dental/Vision & Life insurance, Flexible spending account or Health savings account - available first of the month following your date of hire, Employee assistance program,15 days of paid time-off within first year of employment, 7 paid holidays annually, and a 401k with 4% employer match

Position Description

Provides referral support for the professional teams through positive customer service, diagnostic appointment scheduling, processing insurance authorization, maintaining and organizing appropriate documentation, copying, faxing completed orders, and other clerical duties as required. Works with the physicians, managers and staff to promote quality and cost effective daily operations. Establishes and maintains good interpersonal relationships with patients, their families, the public and co-workers. This position works collaboratively with all other staff to assist the patient and facilitate successful patient interaction with the practice team. This position reflects and carries forward the mission and goals of the practice both internally and throughout the community.

Requirements

• Education/Certification/Licensure
  • High School diploma.
  • Minimum two years experience in healthcare.
  • Proven 'team player' experience.
  • Demonstrated experience in computer use.
  • Understanding of insurance carrier authorization process.
  • Knowledge of current ICD-10 and CPT-4 codes
• Desirable Qualification:
  • Demonstrated competence interpersonal and intra professional relations.
  • Associates degree or certificate from medical assisting or secretarial school.
  • Experience in medical terminology.
  • Knowledge of EMR systems

Pay Range: $21.00 - 27.00

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