A healthcare organization is seeking a Referral Specialist in Dade City to manage referrals and pre-authorizations effectively. The role involves collaborating with various healthcare staff, communicating with patients and providers regarding referral statuses, and ensuring compliance with HIPAA requirements. Applicants should have a high school diploma, customer service skills, and experience in a healthcare environment. This position aims to support timely access to specialty care and uphold the organization's core values.
Qualifications
Two (2) years of experience in insurance verification or a healthcare environment preferred.
Ability to obtain and maintain Epic certification and annual compliance training.
Responsibilities
Manage a high volume of referrals and pre-authorizations.
Assist with patient referrals to medical facilities.
Educate patients on referral requirements.
Skills
Basic understanding of medical terminology and clinical documentation
Strong customer service skills with empathy and compassion
Ability to communicate clearly and professionally
Attention to detail
Education
High School Diploma or GED
Job description
A healthcare organization is seeking a Referral Specialist in Dade City to manage referrals and pre-authorizations effectively. The role involves collaborating with various healthcare staff, communicating with patients and providers regarding referral statuses, and ensuring compliance with HIPAA requirements. Applicants should have a high school diploma, customer service skills, and experience in a healthcare environment. This position aims to support timely access to specialty care and uphold the organization's core values.