Reentry Specialist

Broad Street Love; Philadelphia (Philadelphia County); Sur place; USD 50 000 - 53 000; Plein temps

Résumé du poste

Broad Street Love in Philadelphia is seeking a Reintegration Case Manager to support guests formerly incarcerated. You will assess needs, develop integration plans, and help access housing, employment, education, and healthcare services.

You will collaborate with partners, maintain caseloads, document progress, and advocate for equitable access to resources while supporting reentry planning and community connections to reduce recidivism.

Qualifications

• Bachelor degree in social work, psychology, public health or related fields.
• Four years of experience in case management and social services.
• Experience with unhoused populations.
• Familiarity with local social service systems, housing programs, and workforce development resources.

Responsabilités

• Conduct comprehensive needs assessments for new guests to identify strengths, barriers, and goals.
• Develop individualized service plans tailored to each guest’s needs (housing, employment, education, healthcare).
• Maintain ongoing caseload with case management and follow-up to ensure progress toward integration goals.
• Assist guests in navigating systems such as housing, social services, education, and healthcare; advocate for equitable access.
• Support clients in obtaining legal documentation (IDs, work permits).
• Collaborate with community partners, agencies, and providers to coordinate resources (job placement, entrepreneurship programs).
• Connect guests with job readiness programs, vocational training, and education opportunities.
• Provide mental health crisis intervention to guests in active crisis.
• Travel to correctional facilities for in-reach services and reentry planning.
• Maintain up-to-date case notes, service plans, and progress reports in CM systems.
• Use data systems to collect, track, and report program data for funders and evaluation.
• Ensure compliance with policies, confidentiality, and grant requirements.
• Stay informed about resources and best practices.
• Participate in trainings, staff events, and partner groups.

Connaissances

Interpersonal skills

Cross-cultural communication

Case management

Time management

Trauma-informed

Data and documentation

Formation

Bachelor degree in social work or related field

Description du poste

Reports to:

Director of Clinical Services

ABOUT BROAD STREET LOVE:

Broad Street Love (BSL) is an organization that helps Philadelphians living in deep poverty stabilize their lives through a unique offering of meals and social services that is welcoming to everyone. Our long-term vision is not only to meaningfully reduce the trauma and suffering caused by scarcity for Philadelphia’s most vulnerable populations, but, along with best-of-class social services and government partners, to break the cycle of poverty, homelessness and hunger in Philadelphia.

POSITION SUMMARY:

Reintegration Case Manager will work with guests at BSL who were formerly incarcerated to assist with reintegration into society. Reintegration Case Manager will provide direct support with employment applications, personal identification, education programs and connections to community resources. Reintegration Case Manager will seek to reduce recidivism and empower guests to foster community connections to increase and develop support systems.

Duties and Responsibilities

• Conduct comprehensive needs assessments for new guests to identify strengths, barriers, and goals.
• Develop individualized service or integration plans tailored to each guest’s needs (e.g., housing, employment, education, healthcare), in collaboration with Health Partners Medical Case Manager if applicable.
• Maintain ongoing caseload providing case management services and ongoing follow-up to ensure guests’ are progressing toward integration goals.
• Assist guests in navigating systems such as housing, social services, education, and healthcare and advocate on guest behalf to ensure equitable access to services.
• Support clients in obtaining legal documentation (e.g., IDs, work permits).
• Collaborate with community partners, government agencies, and service providers to coordinate resources such as but not limited to job placement and entrepreneurship programs.
• Connect guests with job readiness programs, vocational training, and educational opportunities.
• Provide mental health crisis intervention to guests experiencing active crisis.
• Travel to correctional facilities to conduct in-reach services and work directly with individuals nearing release, providing reentry planning, resource referrals, and transition support.
• Maintain up-to-date case notes, service plans, and progress reports in case management systems.
• Utilize the organization’s data management system (e.g., Apricot) to collect, track, and analyze program data and outcomes as well as prepare accurate and timely reports for funders, supervisors, and program evaluation.
• Ensure compliance with organizational policies, confidentiality standards, and grant requirements.
• Stay informed about community resources, integration policies, and best practices.
• Participate in trainings, workshops, staff events and meetings, coalition groups as well as provider groups.
• Perform other duties and tasks as assigned by supervisor.

SKILLS

• Strong interpersonal and cross-cultural communication skills
• Knowledge of community resources and social service systems within the city of Philadelphia
• Ability to manage multiple cases and prioritize tasks
• Strong boundaries, empathy, patience, and problem-solving ability
• Trauma- informed, crisis interventions skills and harm reduction
• Strong organization skills, proficiency in documentation and data management

QUALIFICATIONS

• Bachelor degree in social work, psychology, public health or human services or other related fields
• Four years of relevant experience in case management and social services
• Experience with working with the unhoused population
• Experience with local social service systems, housing programs, and workforce development resource

OTHER:

Broad Street Love does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, criminal record, or any other status protected under federal, state, or local law. Broad Street Love believes that diversity and inclusion among our staff is critical to our success as a community services organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

This position is located at Broad Street Love, 315 S. Broad Street.

Compensation: $50,000.00 – $53,000.00 per year