Redemption Desk Attendant — Rewards & Guest Service

Hooky Entertainment, Inc.; Baytown (TX); On-site; USD 25,000 - 35,000; Part time

Benefits offered by this job

Competitive Pay

Team Member Discounts

Job summary

Es Vedra Cinemas is looking for a Redemption Desk Attendant responsible for assisting guests in redeeming arcade points for prizes. This role involves providing excellent service, verifying points, and keeping the redemption area organized.

The ideal candidate should have a friendly, hospitality-minded attitude, work well within a team, and handle responsibilities calmly under pressure. Benefits include competitive pay and discounts on movies and attractions.

Qualifications

• Friendly, outgoing attitude and focus on guest satisfaction.
• Availability to work during holidays, nights, and weekends.
• Willingness to work in a noisy, flashing environment.

Responsibilities

• Greet guests and assist with redeeming tickets for prizes.
• Provide information about prize options.
• Verify points accurately using the redemption system.
• Maintain an organized and stocked redemption counter.
• Restock prizes and ensure attractive displays.
• Resolve issues to ensure guest satisfaction.
• Maintain cleanliness of the redemption area.
• Ensure a hazard-free redemption area.
• Assist with other arcade operations as needed.

Skills

Guest service

Teamwork

Hospitality-minded

Calm under pressure

Job description

Es Vedra Cinemas is looking for a Redemption Desk Attendant responsible for assisting guests in redeeming arcade points for prizes. This role involves providing excellent service, verifying points, and keeping the redemption area organized.

The ideal candidate should have a friendly, hospitality-minded attitude, work well within a team, and handle responsibilities calmly under pressure. Benefits include competitive pay and discounts on movies and attractions.