Redemption Desk Attendant — Guest-Focused Rewards Expert

Es Vedra Cinemas; Baytown (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Discounts on Movies

Discounts on Attractions

Discounts on F&B

Job summary

Es Vedra Cinemas in Baytown, TX, is seeking a friendly Redemption Desk Attendant to help guests redeem arcade tickets for prizes and to provide excellent guest service.

You will verify points, maintain records, restock prizes, and assist with other arcade tasks in a busy, family-friendly venue.

Availability for holidays, nights, and weekends is required; a positive, team-oriented attitude helps you thrive in a lively environment.

Qualifications

• Availability to work during holidays, nights, and weekends.
• Must be at least 16 years of age.
• Able to work in a loud, flashing, and high-motion environment.

Responsibilities

• Greet guests and assist with redeeming arcade tickets for prizes.
• Provide information about prize options and help guests choose.
• Verify points using the redemption system and ensure correct rewards.
• Maintain a stocked and organized redemption counter.
• Restock prizes and display them attractively.
• Resolve guest issues to ensure satisfaction.
• Keep the redemption desk clean and safe.
• Support other arcade operations as needed.

Skills

Hospitality-minded attitude

Team player

Calm under pressure

Job description

Es Vedra Cinemas in Baytown, TX, is seeking a friendly Redemption Desk Attendant to help guests redeem arcade tickets for prizes and to provide excellent guest service.

You will verify points, maintain records, restock prizes, and assist with other arcade tasks in a busy, family-friendly venue.

Availability for holidays, nights, and weekends is required; a positive, team-oriented attitude helps you thrive in a lively environment.