Recycling & Warehouse Manager

Mers Missouri Goodwill Industries; Kansas City (MO); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Medical benefits

Dental and vision

Life and AD&D insurance

403(b) retirement

401(a) retirement

PTO 15 days

Paid holidays

Flexible schedules

Job summary

MERS/Missouri Goodwill Industries is seeking an energetic Recycling & Warehouse Manager to lead the Bannister operation in Kansas City. The role focuses on overseeing recycling and warehouse activities, budgets, staff, and ensuring safety and quality standards while delivering excellent donor and customer service.

The ideal candidate has three years of retail/warehouse/logistics management, a valid MO or IL driver's license, strong leadership and communication skills, and comfort with scheduling

Qualifications

• Three years of Retail, Warehouse, or Logistics Management experience.
• Valid MO or IL state driver’s license and insurance required.
• Excellent interpersonal and communication skills, including customer service, conflict resolution, and teamwork.

Responsibilities

• Oversee Warehouse and recycling operations, resources, and budgets to meet goals.
• Model core values and promote safety, ethics, and quality in the store.
• Supervise, direct, and train staff; ensure they perform core duties.
• Provide superior customer service to ensure donor and shopper retention; de-escalate issues.

Skills

Leadership

Customer service

Conflict resolution

Teamwork

Decision making

Motivation

Education

High School Diploma/GED

Tools

Scheduling software

Inventory management software

POS/registers

Job description

Career Opportunities: Recycling & Warehouse Manager (8365)

Requisition ID8365-Posted10/23/2026-Recycling & Warehouse - Bannister-After-Retail-Kansas City Outlet - Bannister-Retail Operations-0%

Required Travel:0%
Position Type:Hourly Full-Time
Hourly Rate:$25.00
Bonus Potential:

MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professionalRecycling & Warehouse Managerto join ourRecycling & Warehouse - Bannisterteam! The ideal candidate will support our mission, "Changing Lives Through the Power of Work!" and embody our core values of diversity, integrity, passion, professionalism, respect, and responsibility.

If you're seeking an opportunity that empowers you to achieve new goals while pursuing a mission-driven career, then this is the perfect fit for you.

Qualifications

High School Diploma/GED required; some college preferred. Three years of Retail, Warehouse, or Logistics Management and a Valid MO or IL state driver’s license and insurance are required. Excellent interpersonal and communication skills, including customer service, conflict resolution, and teamwork. Leadership skills include quality decision‑making, goal‑setting, and problem‑solving, with the ability to motivate and lead employees and hold them accountable. Comfortable with workplace technology like registers, scheduling software, and inventory management software.

Primary Duties/Responsibilities

• Responsible for overseeing Warehouse and recycling operations, resources, and budgets to ensure all goals and benchmarks are met or exceeded.
• Model core values to establish a culture with an understanding and commitment to safety, ethics, and quality within the store.
• Supervise, direct, and train assigned staff and ensure they perform their essential/primary functions.
• Provide superior internal and external customer service to ensure repeat donors, shoppers, and staff retention and de‑escalate customer dissatisfaction quickly and effectively.
• Coach and counsel employees concerning the performance of their job duties, including discipline up to and including termination.
• Exercise independent judgment in assigning daily job duties to achieve daily operational tasks.
• Helps to identify and recommend employees with proven performance for advancement. \
• Safeguards company property and personal information from harm, damage, or theft. Reports any theft, misappropriation, unethical/inappropriate behavior, or unauthorized possession of company property to a member of management, Human Resources, or Risk Management.
• Must read, follow, model, and enforce all agency policies, procedures, and values.
• Utilizes efficient staffing methods to ensure the store is staffed appropriately. Arranges for replacements of absent employees when necessary. Audits, edits, and approves payroll.
• Eliminates wasteful practices through process improvement.
• Maintains a professional appearance, adhering to MERS Goodwill’s dress code.
• Other duties as assigned.
• Immediate date of hire individual and family medical benefits for full-time employees working 30 or more hours per week.
• Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week.
• Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
• 403(B) Retirement on date of hire for employees working 20 or more hours per week.
• 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.
• 401(A) Retirement on date of hire for employees working 20 or more hours per week.
• PTO Accrual up to 15 days based on hours worked.
• Paid holidays
• Flexible Schedules

MERS Missouri Goodwill is an equal-opportunity employer. MERS Goodwill does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor.

MERS Missouri Goodwill requires various background and records checks upon employment.